Since it's a new computer, talk with HP. That doesn't sound normal as far as charging speed. I've had good luck with HP in the past, so I would be inclined to get that one replaced with the same model and see if you still have an issue. What's the return policy where you got it? I always buy my computers at Costco because you've got 90 days to return them for any reason.

I would think that 3-4 hours would be sufficient for any laptop from zero to fully charged.

I might try running it fully down until it shuts off - stream videos if you can’t use it. Then charge it. If that doesn’t work, give HP a call.

Using a computer in your lap can block vents used for cooling.

Take it back to your dealer; they should help you determine if there's anything wrong with the computer. Yes, it is a pain to change computers because of everything you have to do.

Thanks all!

I actually have my computer on a tilted slatted board stand... even on my lap, to keep the vents open.

I found, it hadn't turned completely off, and am still testing it.

Costco is not an option, since I am not a member.

I have 10 more days for returning it.

Thanks

Moni

Moni-

Please post on the outcome.

I am not sure, how come my battery didn't get charged back then, but haven't had any more problems. Thanks for asking Kudzu.

Still finding stuff that baffles me, but then I was using a laptop from 2010, with Windows 7... thus, it isn't surprising.

I have decided to keep this unit.

Moni

Moni-

It might not have been plugged in securely at the wall receptacle or the charging port on the computer. Now that you are not having problems, how fast is it charging?