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tlbb_gw

Would you send back a sofa that squeaks?

tlbb
4 years ago

I purchased a sofa online form Joybird which was delivered in July. I had it a month or so and noticed the springs squeak whenever someone sits on it! I called and at first they said I could return it for free, then said I have to give them an opportunity to fix it or they will charge me $175 to fix it.


I'm afraid I will have them come to fix it and in a few months it will start squeaking again. I like the sofa, but I don't trust that it's worth the $1,600 that I paid for it. I'm leaning towards just paying the $175 and starting over.


I've attached a photo of the sofa in my space.


What would you all do?



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