For anyone years later who is looking for the same info: I recently left flooring as a store manager and sales rep. First, understand that NO flooring is scratch-proof. They are scratch-resistant. I know someone else recommended staying away from it in case your basement floods but the truth of the matter is that if it floods and you use your homeowner's insurance (recommended), they will insist on the entire floor being replaced no matter what you have installed. You can choose a commercial grade if you are really worried about the flooring holding up to abuse. They are often glued down. Your installer will probably want to skimcoat the floor or use a leveler. This is good practice. Urethane with ceramic bead and urethane plus with aluminum oxide particles are the strongest choices right now but there are some higher ratings Like AC 5 which is stronger than say a 20 mil wear layer. There are also a few in the 30 mil wear layer range. You will often save money hiring your own installer because stores make money from the cost of installation. Hire your own and have them buy your materials. If they have an established relationship with the store, they will often get a significant discount on your materials. The store I worked for had a 55% profit margin but when they sold to installers/contractors they lowered it to 30-35%. Stores have to make a profit and so do installers. You may save some cash if your installer charges a smaller profit margin. Ask for a Certificate of Insurance on the installer. If their installation is bad or unfinished, their insurance has to cover it. Stores should have a warranty to cover poor workmanship as well. The manufacturer will cover manufacturing defects but not workmanship. Before you hire someone, ask if they do moisture testing and what is their procedure for it. ALWAYS have a moisture test done and documented when they come out to measure. If it is too high they should recommend what to do to get it and keep it at the appropriate level. ALWAYS have it done again before installation. This is the number one thing that causes manufacturers to deny a claim.

Yikes, we just had a local Flooring Contractor begin our flooring project. We're replacing the carpet that was original to the home, and ripping out the tile in several areas to install LVP over slab. The Contractor talked a great game, telling us about his 15 years experience and his "5 Star" reviews. When I asked about getting the old carpet glue up, he assured me he had a "power scraper" that will take the glue right up. Asked about filling nail holes from tack strips, he said he had self leveling stuff to fill those. My wife and I knowing we were getting new flooring began removing old carpet and tack strips where accessible. I filled the little craters left by pulling up the tack strip and scraped up what I could with the glue. Figuring this would save some time for the contractor. Well when it came to do the actual prep, he suddenly changed tune saying he's never fills those hole in the concrete it doesn't affect the floor at all and is a waste of time. I can see that might be true with the small holes, but pulling up the tack strips left from pretty sizable "craters." The next "red flag" was when he changed his tune on scraping the glue, he claimed the underlayment would take up any imperfections and we'd never notice once the floors are in. He said something interesting, when he said that when he's installing he asks himself if the floor will feel good under foot to the customer. Which we took to mean, if the customer never knows he didn't do a proper prep or follow manufacturer installation requirements, it's a win. When it came to following Manufacturers installation procedure, he claimed that's just CYA stuff and he does it his way. Running the underlayment perpendicular to the direction of the LVP, nah, he said you don't really need to do that, besides it takes more time. Then there's the logistic accommodations we went over with him from the get go, due to our pets. He agreed to 3 phases...until he began work then he suddenly claimed he never agreed to 3 phases, just two, then went into how he's never had a client who couldn't just put the pets in carriers and put them all in one room, then he questioned why we would adopt feral cats. That was not his job to judge our choice to rescue some cats. Oh it gets worse, with him not respecting our property. When he was taking up the tile in a bathroom, he put the toilet in our Jacuzzi shower. Did not cover the glass shower doors to protect them from "flying" mastic and tile chips. When we called him on it, the excuse was "I know what that shower is made of, and putting the toilet in there won't hurt it." We said that wasn't the point, the point was you didn't respect our property. Anyway it was excuse after excuse, argument after argument about how we trying to tell him how to do his job. Well in the end he was pretty pissed off that we expected he followed through on things we discussed and do a proper surface prep, so he quit the job. We now have a living room with basically a pallet of LVP, boxes of QuietWalk and bundles of base board. We've got another contractor coming in a few days to give us a quote on completing the project.

I have bought and installed $3000.00 worth of smartcore pro 1 year ago in my unheated cabin since it said good for extreme temperatures down to 25 degrees below zero and Lowes said it was the best and only flooring that will work for me. The floor started to seperate in December 2020 at 19 degrees. Lowes said they can not help me and to file a claim with Shaw. Shaw sent an independent inspector to see flooring in March 2021. The so called independant inspector came and pretty much told me that his job is to find things to void the warranty so no claims get paid. He crawled on my floor throughout all rooms with a 6 foot level and found one high spot on my l floor that tilted his level uneven. I told him every house built has a joyce that is a little high or a little low. He agreed and said that he goes through million dollar brand new homes and always finds the same. He measured the space at edges an said some spots were too close to wall. I told him nothing expanded or contracted and its the locking that has failed. He also said the floor molding was touching the floor and that will also void a warranty. I told him there are no houses where the wall molding is not touching the floor and that no one keeps a gap below the molding. He agreed but said even if my floor did have more spacing and wall molding had a gap under it that Shaw would still void my claim since he found a joyce high spot. He left and I never had a returned call since March. I even offered to lift my floor and pay the $1.49 per square foot and to have it reinstalled by anyone of thier choice to prove it was not an installation problem and it is a locking failure problem with the flooring. I am a tipical hard working person that saved for two years to buy the best flooring made for my conditions. Shaw or Lowes have not even called me to offer me a solution or any compensation towards my $3000.00 invested. I do not know if my floor will continue to worsen but I do know it will not get better. I told the inspector that if Shaw really wanted to improve thier product that this was the perfect chance. An unheated cabin that temperatures go down to a couple of degrees below zero in the coldest part of the year. I have 8 rental proerties, a house and 2-cabins that I wanted to do all over with this flooring and now I can not trust Shaw flooring or Shaw customer service to correct the failure. My cousin is a contrator that build homes and works with hundreds of other contracors and said that he will no longer use Shaw flooring after he sees what happened to me. SHAME ON YOU SHAW FOR NOT FIXING YOUR FAILED FLOOR LOCKING PROBLEM. I or my cousin will never buy another Shaw product unless this is fixed by compensation or what I prefer which is to lift and reinstall new flooring by anyone of Shaws choice. The cabin next to me installed a cheap laminate flooring from Pergo at 1/2 the price and it has not failed under the same temperatures. I am out $3000 but you are out hundreds of thousands of dollars when contractors will not trust your products since you chose not to do the right thing.***SHAME ON YOU SHAW FOR NOT FIXING YOUR FAILED FLOOR LOCKING PROBLEM. Tim Sommers Mongomery, Pa. 17752 (570-220-8070)

SuperCore SPC flooring from WeShipFloors.com. There is a lot of info on their website. The section, Flooring 101, is worth reading. The Xtreme line of SuperCORE has a 30 mil wear layer. There are a lot of colors to choose from in the 3 lines offered, Essentials with 12 mil wear layer, Originals with 20 mil wear layer and the Xtreme. In a couple of months there will be some new colors and some tile looks to choose from, too. If you look at the thread here on Houzz, Adura Max vs CoreTec, you will find photos of SuperCORE installs and a lot of info and reviews of the flooring. I have 51 boxes of the color Krypton from the Originals line in my garage waiting for install. If you’re not familiar with the differences in WPC and SPC flooring, Google SPC versus WPC flooring and learn why SPC might be your best choice. If you decide you like what you see and want samples of SuperCORE, use the green Request Samples button on the page for each color, and the samples will be free. WeShipFloors.com has a YouTube channel with videos of floor color comparisons and a short install video. Best of luck in choosing your new flooring.