skip to main content

Storage & Closet

Closet company lead times

4 years ago

I'm looking to have closets installed and all the closet company chains have lead times around 8 weeks. I thought that just meant that they are busy and nothing more. But one of the companies has it in their agreement that if anything is wrong and parts are needed after installation it can take another 8 weeks for the repair/correction. And that got me to thinking maybe these companies aren't really that busy, but they are sourcing their parts overseas and the lead times are so long because that's how long it takes to get replacement parts.

If that's the case, I will live with it to get my preferred vendor. But if that's not the case then I will fight for a shorter follow up time. There's no way I should drop to the end of the installation queue for corrections after I've spent thousands of dollars. And if they won't budge then I may go with a different company.

Sort by:Oldest

Comments (4)

K R
4 years ago
Do you have a question?
uscpsycho
Original Author
4 years ago
Yeah, does anyone know if these closet chains (Closet Factory, Inspired Closets, Closet World...) are getting parts to order from overseas which would necessitate 8 weeks for an installation error to be fixed?

Just trying to figure out if insisting on faster repairs is even possible. Or if they say 8 weeks because that's how long it takes them to get the parts they need if they ordered wrong in the first place.
Related Discussions
Marvin windows lead time?
Q
Comments (18)
Not to be argumentative at all, however it is not the same in most cases. One is legal, one is not. I could not charge sales tax on an installed window, and I need to charge sales tax on a product only sale... You are correct in that if the seller simply passes along what he paid out in sales tax to the manufacturer or distributor (assuming that you were not buying direct), that amount of discount could theoretically be the same, however if it is a product only sale, the tax needs to be paid on the price that he sells it to you for, not what he purchased it for. Uncle Sam doesn't like to be slighted. Frankly I am not sure how that translates to a "sales tax holiday" as we don't have anything of the sort around here, my main point of commenting is just to distinguish the point and proper amount at which sales tax is paid for the sake of other readers. IE: Someone that buys a window for $700 installed would not be entitled to a sales tax discount off of a $700 price.
...See More
Question about lead times on appliances
Q
Comments (6)
I was quoted 3-4 weeks for the range then 4-5 weeks when I added colored knobs so we shall see...the distributor for the area told me they tend to quote further out than necessary, as Joe stated above, and hope to get them items out to you sooner. I was just really surprised at how long it would take. I thought maybe a week or two but a month was not something I had considered. Oh well, we have been without an oven (range top still works at least) since Christmas Day, I guess a few more weeks won't hurt!
...See More
PSA: Long lead times for high-end appliances + building materials
Q
Comments (9)
The backlog of consumer goods was the subject of the lead article in today's Wall Street Journal. Also contributing to the mess (besides enormous demand, Covid shutdowns all along the pipeline, and distribution bottlenecks): last month's deep freeze in the Oil Belt has made petrochemical products scarce: plastics, paints, fabrics are in short supply now. And this was new to me: low interest rates have turned everybody into a house flipper or wanting a house to buy for rental purposes. That means sprucing up the place to make it attractive to buyers/renters, and that means...more demand on appliances & home improvement products. Prices are going up: chips, copper, plastic, fabric, & of course lumber, shingles, siding. I'm in the process of buying an oven. I need to get on my salesperson to lock in my price now, even if I don't get the oven until autumn. That will eat into the one year warranty, but I was planning to purchase an extended warranty from the manufacturer anyway.
...See More
URGENT: Semi/custom level Kitchen cabinetry with lead times < = 15 wks
Q
Comments (16)
Blum is rationing hinges distribution amounts based on 2019 sales figures, and the wholesalers are following suit. Cabinet makers are trying to shift to other brands as backups, but they are having issues with product supply as well. The paint issue has eased a bit, for imported high quality wood coating materials. Lower quality domestic produced house paint had gotten much worse. Shelves are empty. Lumber commodity prices have come down, but that does not really translate to cabinet quality materials. No one uses CDX plywood and spruce studs to make cabinets. Most small to medium sized custom guys are 6-9 months out, because they can’t be sure they will have the materials available beyond October at this point. Unless they stockpiled hinges like people did toilet paper. I inow one guy who had 4 pallets of hinges delivered in March. He looks like a genius now.
...See More
K R
4 years ago
Definitely possible. I had a carpenter make my closet custom for me, at 1/2 the cost of CC (got a quote from them) and he made all the shelving in-house so I know where the wood came from. I am very happy with the results. You’re paying for a name with the big companies and you’re held hostage too :/ Food for thought.
PRO
Innovative Closet Designs
4 years ago
Typically the lead time is not for the arrival of the materials, but coordinating scheduling of skilled installers. Many locally owned closet companies are more flexible in their scheduling and available compared to the large franchises. Your experiences will vary from company to company, happy hunting!

Related Stories

ORGANIZING 10 Times to Hire a Closet Designer

By Laura Gaskill

These pros create order out of chaos, whether in bedrooms, playrooms, garages or pantries

STORAGE 5 Tips for Lightening Your Closet’s Load

By Jennifer Phelps: Organize. Design. Reinvent!

Create more space for clothes that make you look and feel good by learning to let go

HEALTHY HOME Get the Lead Out: Lead Safety at Home

By Laura Gaskill

Keep your family safe by properly testing for and dealing with lead in old painted surfaces, water and soil

THE HARDWORKING HOME How to Tap Your Hall Closet’s Storage Potential

By Laura Gaskill

The Hardworking Home: Check out these design ideas for every space and budget

MOST POPULAR How to Get the Closet of Your Dreams

By Steven Corley Randel, Architect

Do you cringe every time you open your closet door? It may be time for a makeover

ENTRYWAYS How to Make the Most of Your Entry (No Coat Closet Required)

By Janell Beals - House of Fifty

A well-designed foyer offers storage, seating and other features to help you get out the door on time and looking good

CLOSETS Your Closet Doors: From Everyday to Chic and Unique

By Shawn Gauthier

Makeover your closet doors with paint, paper or romantic curtains

CLOSETS The Most Popular Closets of 2015

By Becky Harris

These closets are only a dream for most of us, but they’re full of great ideas

GREAT HOME PROJECTS Turn That Spare Room Into a Walk-in Closet

New project for a new year: Get the closet you’ve always wanted, starting with all the info here

HOME TECH Why Google Just Paid $3.2 Billion for a Company That Makes Thermostats

By Mitchell Parker

Smart home technology just got a new champion — and everyone is speculating about the reasons

Sponsored

More Discussions

Office doors to match the rest of the house

4

looking for ideas on living room layout and tv placement

8

Optimizing Bedroom Layout: Enlarging Bathroom and Relocating Closet

13

Living room cabinets when one side is window

14

Wanted: advice on hardware for kitchen armoire

4