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HP 7520 printer issue

3 years ago

I was just given an HP7520 Copy/Scan/Fax/Print machine. I linked with WIFI right away. I'm using a HP computer with Windows 10.

The only way I can get the printer to print a good color image is by using the copy function. When I try to print from the computer, smart card or USB stick I get poor quality, missing colors, poor resolution. But the test runs are great, and the print quality from the copy machine is great.

Any suggestions? I've already done everything HP suggests except replacing the head, but obviously that can't be it. It has to be some kind of software issue, and I just haven't been able to figure it out.

Thanks! This is driving me nuts.

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