What's the best way to go so I don't get Screwed..
Hello,
My Name is Eric i'm just a Consumer, I found this Forum from doing a google search.
Question I have is:
I paid a company to put Select grade white Oak in my home and i'm having a problem with the wood showing gaps (pictures attached). The floor was done on May 15, 2019 its Select Grade white Oak 5" wide boards nailed down on 3/4 plywood sub-floor on top of Concrete foundation. When it first started happening the owner of the company came over and tried to say this is normal for wood floors. The Brazilian cherry wood that they pulled up never did this so I feel he is trying my intelligence by saying its normal.
He trying to say he will come fix it by just putting wood putty in the cracks and sanding but I was told that's a bad way to fix cause it will crack again.. When I told the owner this his reply was "No matter what we do its gonna crack like this cause its normal".
I think the cause was he didn't let the wood come into the house and acclimate to the house. The wood was delivered and they immediately started installing and when I asked why he didn't do that cause that's what they did with the other wood I had he said " That he was gonna install then let it acclimate after installation."
So I was wondering what's the best way to fix this issue I was told only way to do it right is to pull it up and redo it..
Thank you
Comments (16)
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Comments (25)Kitten, I'm with breezy on this. Forget the brand name or any perceived pretension that comes with it. Assuming it fits your budget, the main factors you need to worry about are is it reliable and does it meet your needs? This is your kitchen and you need to live with and use it on a daily basis. I ended up with a 48" range. One of my design goals was to maximize counter and storage space. I started out wanting wall ovens, but that sacrificed counter space. The 48" is a good compromise, because although it is 48" wide, it can double up as counter space as needed. I have a cover over my grill and I routinely use it and adjacent unused burners for either mis en place or plating. It's also a great landing area for items coming out of the oven. Depending on your counter material, you have zero worries about hunting for a trivet. You should also reconsider whether you really need a DF range. I have an AG and I don't miss any of the electric features in a main oven. I admit, I do also have a GE Advantium which does have all the whiz-bang features. But it needs those features to work properly. When it comes to the oven, it's just set the temp and bake or roast. It is a minor inconvenience that there is no auto on/off or timed cooking feature. But that just means I have to hang around. The upside is that I have zero fears about using the self-clean feature of my oven because there are no digital electronics to fry. Do go through the exercise of redesigning with a wall oven. But don't let superficial concerns drive you to go in a direction that doesn't meet your needs....See MoreI don't know what color cabinet would look best
Comments (5)I would agree that matching the cabinets to the dining room would be too much. Wood that is all the same just blends in the background. Your cherry will look more lovely if the kitchen is something different and vice-versa. Different wood tones together is normal - especially because these will never be "touching" (I think you have to be more careful to make sure floors and cabinets don't clash.) If I were you I would go to the cabinet place and forget about the dining room. Open your mind - consider all they have in natural or stained wood - and pick something you think is beautiful and go from there. If you want something lighter, consider maple natural or with light stain. Cherry is always beautiful, but a little more expensive, but try natural or other tone that you just love. And oak gets a bad rap but with the right door style and finish, the grain can be striking. Good luck....See MoreNative's always grow best? I don't think so!
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HU-433193763
4 years agogeoffrey_b
4 years agoHU-433193763
4 years agoSJ McCarthy
4 years agoHU-433193763
4 years agoHU-433193763
4 years agoUpdate: The owner and his son came to the house and looked at the wood and I must say I'm very impressed and happy they were very apologetic and said they are gonna do whatever to make it right and dont understand why the wood did what it did I said after looking at it closer that putty and sand definitely wouldnt work and suggested they pull it all up and redo so that's where we are at now..
like I said so far very happy with the customer service up to this point.. I will keep you guys posted and once again thanks for all your replys and answers..
SJ McCarthy
4 years agoHU-433193763
4 years agoHello SJ,
I asked about the Glue he said that's a suggested procedure by the NWFA not a requirement.. Also i asked about the Subfloor then I realized hes not replacing the Subfloor plywood that was from the old floor and was perfect he said no moisture was detected or wear and tear it also has a moisture barrier under the plywood ( Picture Below )he said and he will be putting another barrier on top when they lay the wood. I also asked about the sheet on the MC coming in and during and after he said No Problem.
the wood MC was a 10 he said and the plywood on the ground was a 11. He said hes gonna wait a week and retest it should be a 8 by then he said and he will lay the wood at that time..
He also said the Old wood was ordered from a company up north and prob had a high MC that's why the wood did what it did without him acclimating it. The new wood has been here in florida a while so he said it's alot dryer..thanks again for all your help I'll keep you posted on the job progression..
SJ McCarthy
4 years agoHU-433193763
4 years agoSJ McCarthy
4 years agogeoffrey_b
4 years agoHU-433193763
4 years ago
Oak & Broad