If you think it's for Prime and you do not want it, contact Amazon and they wlll remove it.

If you didn’t sign up for Prime, contact your credit card company.

If you ever had Prime, did you OK the automatic renewal at some point? Amazon is pretty good about sending emails about when and how they will be billing.

If you recently bought an Amazon device (Kindle, Echo or similar), it is possible you were provided with a free trial period of Prime. After that free trial period expired, billing would be performed monthly. There are multiple places on Amazon's site to find out about the Prime benefit. HERE is the link for instructions on how to terminate your Prime membership.

Contact Amazon if you have questions.

I'm sorry, I don't know the answer to your actual question...maybe someone

will come along that does.....I believe she is asking if it is indeed Amazon

that is sending the bill " (in the description is says amzn.com not amazon.com anyone who gets billed monthly does yours show up as "amzn.com"...just wondering if it's scam or what...)

I haven't ordered anything from amazon for ages...I think even the last time I tried to, I had to verify the account etc etc and wasn't able to so just said forget it. I even thought maybe at Christmas time I ordered something and got the trial, but I didn't...so I'm annoyed I'm being billed for something I didn't ask for. And of course now I'm locked out of amazon for attempting too many times to get an authorization code.

I contacted the bank first, they put a stop on any future automatic payments but they did tell me to contact Amazon. If I didn't get it resolved through amazon, to call them back and I could dispute the charges.

I've never had prime.

Amazon Customer Service 1 (888) 280-4331

I called amazon and they can't help me because they also can't get into my account because I can't be verified I like couldn't online...helllooo...well then who can help me. LOL I'll try again later to sign in and verify account...otherwise I'll circle back to the bank and let them know amazon couldn't help me and dispute the charges from that end.

My son got a NetFlix charge last month and he's never had anything to do with Netflix. He cancelled his credit card and started again.

I went to amzn dot com and it looks legitimate to me. If it is fake, it's a really good fake.

YES....it's from AMAZON. Contact them and cancel prime. You said you didn't sign up for it...tell them THAT....

Amazon Customer Service 1 (888) 280-4331

Elmer, word of advice. Never, ever, ever tell someone this: Try to stay calm. You seem so skittish about things.

If I were on a jury and someone slugged you after you said that, I would not vote to convict them. :)

I'm assuming Elmer thinks I'm skittish because I also complained about the car salesman texting me without me giving him my phone number. I wasn't freaked out about someone being able to find my info, but more of them contacting me when I didn't ask them to. I am the least paranoid person when it comes to security when it comes to personal info...I probably should be more careful but I'm guessing that is where that comment stemmed from from Elmer. I'm not sure how my post came across as I'm not calm though. ??

I think it was impolite to tell you to "stay calm." Good luck clearing it up. Call Amazon again, and if no luck, dispute through your cc company.

Maybe he thinks everyone is skittish, but he does not deserve to get slugged for what he said. I do not condone verbal abuse, and think that people who practice it need to be held accountable as well, but this does not warrant physical violence as an appropriate response.

On People's Court, Judge Marilyn Milian tells all men that they should never tell a woman to "stay calm", and I have never understood why she says this only to men about women - it comes across as sexist to me. I'm pretty good at ignoring people who tell me to stay calm, but I'm a man and get told this mostly from women. If I slugged anyone for telling me to stay calm, you can be sure I would be prosecuted for it.

I do agree that it is impolite for anyone to tell anyone else to stay calm, but unlike Marilyn Milian, I do not discriminate by gender.

Yes, always1step, thanks for understanding. A $14 unknown charge - which we all have from time to time, and that you apparently had before but did nothing about (if I understood correctly), is suddenly "fraud" and a "scam" (the words you used)?

Sorry to you and the others, but in my opinion this is not a reasonable thing to get excited or out of sorts about about until more is known. I see plenty of people out in public who fly off the handle over small things and it hinders them, rather than helps them, in getting people in a position to help, to go out of their way to help. Or to even be sympathetic. "Stay calm" is good advice. We all have life to deal with, some are more adept at it than others and the ones who get excited too quickly don't seem to do as well.

I've been getting billed since the beginning of the year. SEE, I should probably be a little more vigilant....I would have caught the Amazon charges when they started.

I agree with you, you need to be more vigilant. Most people review their credit card statement prior to paying it. I don't. My wife does.

For those who have limited time for bills, try putting all those with identical monthly amounts on autopay. Autopay to a credit card is the best, you don't need to worry about having funds at the payment due date, you can manage it later.

Bills that change monthly - like credit cards - do need a few minutes of time to check through. Looking for mistakes and misunderstandings, not theft or fraud. I probably find one a year like that, always easily fixed.

Looking for mistakes, IN ADDITION TO possible theft or fraud is important. This from someone who has had her identity stolen before. It was a nightmare.

In today's world, theft and fraud is more prevalent than ever. The bad guys are way ahead of the good guys as far as technology and the techniques they use. The attitude that it wont happen to you is reckless and naive. Please please please everyone, be diligent.

I don’t think Onesteps acting “skittish” at all. Women process and confront situations differently then men, that’s doesn’t make us skittish. I’d be totally irked too! And when you think about it, it’s kind of a patronising statement. After all, (speaking in generalities here) most posters wouldn’t appreciate it if someone said something like that to them. (Again, speaking in generalities).

I suspect that like most of us, Onestep works really hard for her money and doesn’t appreciate getting charged for something she didn’t sign up for. Sure she can get the issue resolved, and even refunded for this last charge, but that doesn’t help her recoup what she may been erroneously charged for in months past and it doesn’t change that fact that somehow her card was charged without her consent.

ETA (and to clarify): Diligence is a good lesson to learn, but to be honest, the way that Amazon bills one’s credit card makes me nuts. I can’t tell if something is an item or a kindle book my husband bought (and he buys alot). I scrutinise our statements and still feel like something might go arwy.

If you criticize people for how they bring their issues here hard enough you'll win because no one will post.

lucille, I wasn't criticizing always1, I was suggesting that a calmer reaction proportionate to the problem might be helpful in dealing with it. It certainly will lead to more attention and effort from both Amazon and the credit card company when trying to get things straightened out.

Isn’t Prime billed annually? I think it started out at $99. It’s gone up some, but for the many times we use it, it’s more than worth it, not to mention the convenience.

If it's a email, check your actual Amazon account. I NEVER believe emails. I ALWAYS check my account online by going directly through the URL, not through a single link in an email.

Ok, I have nothing to say, but I will post this because I thought it might bring a little humor to the discussion. Happy Friday to everyone!

Ha! My daughter has her own expression. "Before you tell me to calm down, STFU"!

Telling any sex person to calm down will never work, you only rile them higher.

KB, I find your comment to be sexist.

EF, of course you would, but ask me if I care? Nope

A chuckle inducing photo, outside.

The comments are interesting. I don't know if, for me, this shines a light on an essential of human behavior I've been oblivious to or instead to a different source that has put the notion into popular culture. The skeptic in me leads me to a suspicion but I don't know so I'm open. Without more insights, I'm on the fence as to which, or maybe something else, is the source. I'll probably stay there for now. Interesting all the same.

"EF, of course you would"

Of course I would? Huh? I hope that makes more sense to you than it does to me.

I don't know if, for me, this shines a light on an essential of human behavior I've been oblivious to . . .

Yes, you are correct. You have been oblivious

Elmer..."I" overreact to situations. Thinking things through before reacting would be a wiser course of action...but I can only speak for myself. .......and I have short comings. A work in progress. "And" I "am" female....could be a trait due to my sex, but I'd rather just individualize and state it's my problem. .....and own it. :0)

Any updates? Did Amazon remove the charge?

You're at a flight check-in counter with a work colleague. They go first. The agent says

"Hmm, for some reason there's no seat assignment. Do you have a preference?"

Your colleague goes ballistic and starts yelling:

"What do you mean there's no seat assignment? I always get a window seat, this reservation was made a month ago. What's the matter with your F-ing airline. I want the window seat in Aisle 8, I always get that. Move someone if you have to, I don't give a s** t. I want to see your manager, this is outrageous. I want compensation". Yada yada yada.

I've seen scenes like this too many times. You say nothing? I say something. Usually, "Calm down".

____________________

Back to the topic, I hope always1 can get this sorted out.

OK....:0) I'd give my seat to "that" individual just to solve her childish outburst. Then lean over her lap from my middle seat, just to see out HER window. lol

I keep saying "liars" are my pet peeve. Being lied to "sets me off". But as a logical, thinking, educated being....I should rise above my own childish behavior. Working on it.

Prime is billed annually; 14 and change monthly sounds like a channel subscription like HBO through amazon. Still needs to be cancelled through amazon- if you can recover your account you should check under subscriptions as well as prime.

You can choose to be billed annually OR monthly for prime. It is more expensive per month to be billed monthly.