New importing problem with Sony Cyber-shot

5 years ago

Sony Cyber-shot camera.

I have been importing photos and a couple of videos all along, with no problems, and getting them in files on my desktop. I use the import option in the window that comes up when unloading the camera. This let's me drag the photo into to a file i have ready in another window that I have opened.

Suddenly, I am getting an error notice when the importing has shortly commenced and then it will not complete the importing to give me the thumbnail foto I need to drag into the file. Here is the error notice I get::

"Error - impending DSC 01253 JPG

The process cannot access the file because it is being used by another process".

I have restarted with a clean fresh computer screen, and I have taken all pictures out of the camera and tried with a new test photo. I can't figure out what other process may be in play.

My trips to Sony help pages have given me no help at all.

I would appreciate any input, and not have to resort to Sony's 800 help number. I have had harrowing experiences with other situations where help is shunted to some 3rd party whose command of English is minimal.

Thank you,

Clay Gratz

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Comments (5)

Elmer J Fudd
5 years ago
last modified: 5 years ago
Try removing the SD card from the camera (make sure the camera is turned off first) and then use a card reader access the SD card as a storage source, from which it's easy to copy the files onto your PC.
User
5 years ago
Are the photos and/or videos you're trying to import your personal photos or are they copyrighted photos/videos ? Perhaps the error message you're receiving originates from the photo or video that you're trying to upload if you're doing so without proper creator permissions.
Clay Gratz thanked User
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acraftylady
5 years ago
So you can copyright photos on a camera before uploading them? Mary
Elmer J Fudd
5 years ago
last modified: 5 years ago
I think some terms here are being mangled, let's straighten them out.

Digital files can be edit protected, copy-protected, marked as read only, etc., on PC storage media. This can be invoked for a variety of reasons. You can look at the properties of the file to see if it is turned on. Changing the attribute (in the MS PC world) usually requires a Windows Explorer session using administrator rights, a trivial thing to invoke when necessary. Or, they can be completely open and unrestricted, that's the default case.

Commercially distributed files of creative works (things like movies or e- or audio books) may have digital rights management software (DRM) embedded to prevent unauthorized access, redistribution or copying.

Copyright law provides that all rights to images, written works, and certain other items remain the property and under the control of the creator or, if transferred in whole, the owner of the copyright. Copyright protection applies automatically (it's a legal right) when the item is created, nothing happens to transform it and no action need be taken.

______________

I can't imagine photo images on memory device in a camera would be copy protected or if that option would ever be available, that would make no sense at all.

The suggestion previously given will solve the problem.
Clay Gratz
Original Author
5 years ago
Thank you all. Photos are personal I have taken myself.

I have went through Sony's help PDF pages, and I spent an hour on the phone with that venue. I am still stuck. The phone help guy gave up on me and e-mailed me the same Sony 'help' PDF files. I have since stumbled upon getting the photos in a Picasa 3 that was installed on my computer but that has me hornswaggled also. ( my next post)

New importing problem with Sony Cyber-shot

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Elmer J Fudd

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New importing problem with Sony Cyber-shot

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Elmer J Fudd

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