Well, I could pretend to be shocked but. . . This happens more often than the brands and independent owners would care to admit - or have discussed openly in social media. All brands suffer the same problem. Which is just because one owns a paint store, or works in a paint store does not make them an expert colorist/color expert. The marketing spin and hyperbole and sometimes individual ego desperately tries to convince the consumer otherwise. And when they can't get you to drink their kool-aid, take their final answer as color gospel things can get awkward. My suggestion is to call Ben Moore customer service and see if they'd be willing to help you out; they sell and ship paint directly from BenM. I'd ask them to replace the wrong gallon and express mail you the proper Affinity color in Aura that you wanted because time is a factor. They may very well oblige and you'll be done - can't hurt to call them and ask. Not like you have anything to lose with the local guy by going directly to BenM and if it does get back to him, who cares. Sounds like he's quite lucky to have inherited a business with a captured market. While it might not be his life's aspiration to be a paint store owner, he should reach for some gratefulness and get over himself or get out of the business. Clearly, it's not working for him in its current state.

It has been a while since the last activity on this thread, and I felt it might be beneficial to give my updated perspective on White Opulence #879 from Benjamin Moore as a paint color for main areas. Having lived with this color for a bit longer now since my last comment, I am beginning to understand how tightly it regulates what other colors can be placed with it for anyone who cares about a homogeneous scheme and also how undeniable the pink tone can be when applied over large surface areas. White Opulence is a tint of red, but it is so light that in ample daylight or under bright white lighting it can "read" as white. In average daylight, it produces a whisper-light pink hue. The effect of this is magnified the larger the area that is covered by it. Using this color on the walls in the main space of a large, open-plan layout with high ceilings, for example, will imbue the area with a light, yet undeniable, pale pink cast in average lighting. It would be a good idea to prepare not only yourself but also any other significant users of the space of the pink tinge before selecting this color because some people truly dislike pink, and it is courteous to work with all regular users of spaces during design planning to try to ensure no one will be overly uncomfortable with the final effect. One thing that hasn't been discussed is how White Opulence can cast a peach tone under warmer lighting colors, especially in the absence of any compensating daylight, meaning nighttime in most home spaces. If peach is a color you want to avoid and you utilize warm lighting -- that is, progressively orange-tinged the further under a 4000K color temperature you go -- then this is a paint color to avoid. The general recommendation is that 4000K is quite cool for home environments, so if you don't know what color temperature your home lighting is, you can probably assume it is warmer than 4000K if you selected average bulbs from your home supplies provider. White Opulence as a red-based white was an attractive choice for my main space because I already had a red accent in a permanent finish and personally prefer the fresh look that a red-white lends versus common alternate choices for main area wall colors like yellow-based beiges or blue-based grays. The problem is that so many home goods available are manufactured in colors that go with beige and gray wall colors rather than the faint red-white of White Opulence that color coordination requires more work than may be expected. Of course, you could decorate using pure white items, but what you really need are options for whisper pink basics which are hard to find. Adding stronger pink or red items is not always the solution either because you cannot feasibly fill the room with accents; you need some basics that blend with the wall tone. Then there is the issue of coordinating White Opulence with colors for auxiliary rooms if you wish to have some variety throughout the home while still maintaining the feel that all of the home's colors work together. Most blues coordinate with White Opulence, but if you have already used red accents in rooms painted with White Opulence, then red is challenging to pair with blue in most instances unless it is a dark, cool blue like navy. Where this has been a dilemma for me has been my hallway colors connecting the main open space to the bedrooms which are all different pastels. The color plan I have will work, and I'll enjoy the variety of colors that I have been able to make flow together, but to be honest, at times I have wondered how much easier the design process might have been if I had picked plain white for the main space. White is the ultimate neutral some might say. At the very least, a basic white for the main area would have given me more freedom in selecting fabrics and other home products for the main space as well as coordinating colors for other rooms. It is all too easy to second-guess decisions that will affect your life long-term. I am using Benjamin Moore's durable Aura formula in a satin finish, so I expect the new White Opulence paint will last decades. Had I selected a plain white or yellow- or blue-based off white, I might be back on this very forum wishing I had gone with White Opulence to add appeal beyond the standard choices. I hope this is helpful to anyone still considering this color.

I don't have experience with these colours but I did paint our North-East MB Ralph Lauren Organza ages ago. A gorgeous light blue along the lines of what you're considering. High LRV. Was as lovely on sunny days as on gloomy ones. Took me ages to decide on a colour for that room. ETA: Have you gotten those paint chips up on the walls of the room yet? Live with them for a while then buy one or two testers of the colours you liked most. It's really the best way to judge a colour in a room.

Hi - these 2 colours sit increasingly further clockwise on the Color Strategist Wheel, away from Pale Oak. They will likely apoear a a little cooler by comparison. So in your setting, they are somewhat less likely to shift quite as pinky-purple. Sometimes, just moving a few degrees can make a difference, sometimes you may have to move a whole lot further to mitigate colour shift. These are a both a touch darker (lower Value) than Pale Oak + more colourful (higher Chroma). They have the capacity to appear a little greenish where Pale Oak reads well for you. But maybe less likely to do so where Pale Oak looks a little pink/purple. If either is too dark? Then you need a colour with higher Value. If either is too colourful? Then you are looking for a colour with a lower Chroma. If these still read too pinkish? Then moving further clockwise again could help mitigate that. Viewing large paint chips or samples in your space, with your lighting will help indicate how they are likely to behave for you. #huefamilies #value #chroma