Oh that is miserable!

3 words: SEARS HOME WARRANTY

Best thing ever. I got whole house coverage last year for $59 per month. I've got a new a/c (inside and outside unit), new hot water heater and new fridge repair. Over $10K worth of appliances and services.

Finallyhome did you get all of those replaced or are those what they would cover? I have not looked deeply at their mailings but last time I looked only the new thing that I had purchased would be covered as all the other stuff was over ten years old. I could have purchased the whole house coverage but nothing would have been covered.

Things do break but I wonder if the person being hired is qualified. Depending on what is being broke could some of the sudden need to be repaired have been spotted during the previous fixes. I always ask and so far the people that have been here for repairs have been honest, except for one.

I will never have a warranty with Homeserve again.

Home warranties don't cover anything over 10 years old? That's pretty much useless for us then!

Air conditioners are fundamentally pretty simple mechanisms and are not hard to diagnose/fix by a properly trained and experienced tech. You seem to be describing someone who isn't very capable. Call a different HVAC contractor. It shouldn't take more than once, twice at the most.

Maybe this varies by area but home warranty companies are the pits in my area. They use bottom of the barrel, inept service providers, the worst imaginable, who exist to come out and upsell as much as possible. A waste of time and money. I've had two relatives in different parts of the state have awful experiences with them (different companies) and who have dropped the coverage at my suggestion. Both are saving money and getting better work done.

akansas gal that was a number of years ago. Different companies honor different things but you need to ask questions and read that fine print. I called to confirm what it said. After I read the couple of lines to the person they agreed that older things would not be covered. People also need to know that even though your warranty has a name on it that does not mean that is the company that will do repairs.

I think Elmer has a good point, this sounds like too many repairs to me in such a short time.

My outside unit was what went out and it was definitely older than 10 years old. They had to replace both at the same time. The only problem I had was they could have moved the approval process along a little faster. Think summer in Texas. But since it saved me about $7,000-$8000, I couldn't complain too much.

Ditto the water heater replacement and washer repair. Quick and easy.

The servicemen were all small business owners. They were very professional and responsive to my questions.

I first called Sears to repair the fridge which was less than 5 years old. The repairman is the one that pointed out the benefits of a warranty. If I signed up for the warranty then, they gave me a discount on the repair work. I was like Tennessee and had to call for service summer and winter for repair work and paying $200-$500 each time.

I referred my brother when one of his air conditioners went out. Since they had two units, they were able to live through the 30 day wait period, but they got a new unit also.

Like I said, I love them.

The AC unit is only three years old. The person is qualified. He’s great! I know that some of you may not think he is, but he is good. The reason why it broke is because there was a extremely, extremely small hole in it. I don’t remember where in the unit, but he fixed it and it was good.

Depending on its age, it may be time to replace it.

@Tennessee_Swift -- I know you said that the "unit is only three years old." But, that's how long you've had it. Do you know the actual date of manufacture? I ask because there were huge class action lawsuits a few years ago against many air conditioner manufacturers because of defective evaporator coils and defective condenser coils. Although there are many different brands of central air and heat units, the condenser coils are all pretty much manufactured by only one (perhaps two) companies. Depending on your equipment warranty, you may have to pay for labor, but the new coil would be at no cost to you. Please check into it.

I speak from experience. We had new central air and central heating units installed in November 2010. My sister and brother-in-law purchased a brand new home in mid-2013 that has two separate heating/cooling units (upstairs and downstairs). ALL of the condenser coils had to be replaced.

If it's only 3 years old and has been having problems for a while then the warranty should be able to help here. I would be calling the manufacturer! Especially if it's a hole that likely was in it from the factory. And your AC company should have brought that up.

Seems to me weird that such a new unit would spontaneously have a hole. Either there was a manufacturing defect, or someone was careless during a previous visit.

Maybe you need to replace the A/C unit or the repairman.