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dlm2000

Techie question - apple to android issues

DLM2000-GW
5 years ago
last modified: 5 years ago

Hope someone can explain the why of this and maybe a solution if there is one - in non-techie language.

Son and DIL both have Apple products - phones, tablet and laptop. DH and I both have Android phones and Window's laptops.

When they send us a video whether by text or by email, not only is the quality pathetic but it's also very small - a fraction of the size of my phone screen (and an even smaller fraction of my laptop screen) and cannot be expanded. Why does this happen? When they send to someone with an apple product it's not an issue. When we send them a video it's not reduced in size.

Here's a screen shot of a video from my phone and you can see the size compared to the size of my phone screen.



Is there anything we/they can do? We've tried sharing to a common Google photo album but that doesn't work either plus it's another step for them when they just want to quickly share something of our DGd.

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