SHOP PRODUCTS
Houzz Logo Print
dcbkelley

New granite countertop crack. need suggestion....

Bmansdad
6 years ago
Hi all,

After 30 years of marriage, we finally had our first granite countertops installed. The experience is been, shall we say, a learning one. I’ll cut to the chase though. The countertops (Fantasy Brown) were installed 2 weeks ago. At first, the seal around the sink leaked, so they pulled the sink, which required a lot of banging and pressure to break the sink loose from the granite. Next, they blamed the leak on the absurdity that the webbing on the bottom side of the granite would not allow the silicon to make a proper seal, so they peeled the webbing off the all around the sink cutout, and reset the sink.
And here we are, 2 weeks later, and we notice the crack pictured below. And yes, the crack is full length and will snag a fingernail.
We are calling them back out, but based on our experience so far, I anticipate a fight so I’m going here for some input.
Does this look like a “correctable” fracture?
Should we make them replace the entire piece?
We have still only paid a 50% deposit, so we still have some leverage, but ultimately, we just want this project behind.
Thoughts????

Comments (16)