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Doctor's office asking for more money than co-pay

User
6 years ago
last modified: 6 years ago

Is it okay for a doctor's office ask for more than the co-pay? I made an appointment for a new patient office visit. The dermatologist is in-network and my insurance states a Specialist visit is $40 co-pay & the deductible does not apply. Office staff is telling me they are losing money because the insurance companies don't pay anything until or unless a patient meets their deductible, so I need to pay for the office visit (and it will go towards my deductible). Have you ever heard of this?

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