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elindley

Leaking valves! Poor quality or incorrectly installed?

E L
6 years ago

Hot water valves started leaking at the same time. Only about 1.5 years old. This was a gut-job remodel on a master bathroom all plumbing was professionally installed by reputable company. There are mineral deposits on all 4 valves - 2 hot and 2 cold so clearly there is seeping along with the steady dripping.

Distributor of valves says they were incorrectly installed specifically noting use of blue tape. Another pro I asked says the blue tape is the issue.

Plumber says the valves were bad and will not replace for free. We’ve given him thousands of dollars in work and have more to do. However, will look for someone else if necessary.

Distributor already mailed two new valve sets even though they don’t feel responsible for the issue.

Who dun it?

Thank you for professional advice!

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