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bossyvossy

Avoiding obsolete products

bossyvossy
6 years ago
last modified: 6 years ago

It was time to replace our smoke alarm detectors. We were having trouble finding the particular model locally. There were some online but price and shipping didn't make economic sense. I called the manufacturer (Kiddie) and learned my model was discontinued 5 years ago. What??? So people online are selling these obsolete models that manufacturers no longer support??? A new and improved model was available that would fit my old setup, so I ordered. Case closed.

Lesson I learned: if you have trouble finding something basic, like a smoke alarm detector or replacement part for any product, call the manufacturer to find out whether discontinued. You don't want to be spending time and $ with the old stuff when an improved option is available. Of course, old doesn't automatically = bad, but improvements are made for a reason.

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