12 Year old Viking Refrigerator - freezer needs $1,000 to repair
Terry Flynn
6 years ago
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Viking Refrigerator leaking into pan
Comments (11)Archie, are you sure it is leaking into the pan? A common problem with refrigerators is that there is a tube that drains from the bottom of the refrigerator compartment into the pan - and that can get clogged causing it to drip onto the floor. When mine was leaking on the floor, I wasn't sure what it was until I checked the pan and saw it was dusty, which meant the water didn't get their in the first place. On mine, which has the freezer on the bottom, the tube had frozen over causing the water to spill out. This site says it is pretty common to get debris in the line as well, or it could be the icemaker leaking - which is another common problem Here is a link that might be useful: appliance repair forum...See MoreLooking for a top freezer refrigerator. Advice?
Comments (18)Can't help with the fan shroud issue beyond suggesting that, if you have not already done so, maybe you try a complete manual defrost. Might have some hidden ice build up back by the fan that increases a bit, causes the noise, and chips away "just enough" when you bang the shroud. Taking everything out of fridge and freezer and shutting down for day might be needed to get rid of all of it. Going back a couple of posts, if you see the word "digital" anywhere in the specs or list of features for the fridge, it is a good bet that it has electronic controls. What we're talking about is touchpads (up and down arrows next to internal LED displays) for selecting either an arbitrary chill setting or, in the fancier models, directly setting the temperature. A mechanical control will be either a rotary knob or a mechanical slider lever. That said, a mechanical control is probably linked to some simple digital electronics that run the compressor and automatically operate the "frost-free" functions on every refrigerator you can buy these days. The only exception I can recall would be the fridges made by Sunfrost which I stumbled across when I was fridge shopping. (You can check out www.sunfrost.com for some interesting reading -- but 'twill be merely entertaining for you since, IIRC, Sunfrosts have 35-inch wide cabinets and need an addtional 3 or 4 inches to the side for door swing clearance, so completely out of consideration for your kitchen even if they weren't $3k to $4k in price.) Personally, I'm okay with the simple digital fridge controls. I've found them to be reasonably durable, easier to clean, and no more likely to fail than the mechanical ones. Also, even the simple ones have little dinging-bell alarms for fridge doors not fully closed (very handy if you have teenagers and/or lots of guests.) The digital stuff that gives me concern is unlikely to be found on top freezer fridges --- they're too "downmarket" for "smart" electronics with wireless internet connections that you can "manage" via a smart phone or computer, or that have electronically controlled and metered through-the door ice and water dispensers, etc. You've probably already figured this out, but for those who do not know, there is a website called appliance411.com that has a page explaining how to use the 3-digit presfix to Kenmore model numbers to identify the contractor who made the appliance. Unfortunately, last time I looked, Sears "sales" web site listed model numbers without the three-digit prefix that is the manufacturer code. You pretty much need to see the plate on the actual appliance in order to get the full product number. Maybe it is different now? I think the current Kenmore top-freezers are made by LG which, if correct, means the larger capacity ones will be 32.75" wide. Other non-digital features to consider for a new fridge are humidty controls for the crisper drawers and a vent/temp control for the deli-meat-cheese drawer. These are simple mechanical sliders. Had them on my previous fridge, a vintage 1998 Maytag top freezer. I found that they worked well for things like prolonging the shelf-life of greens and such. The folks who received that fridge from me likewise find them useful. I agree with what Hvtech said about CR's appliance ratings being much less helpful than they used to be. I've posted several lengthy rants about how uniformative the graphic "button" charts are. Suffice it to say that I've also noted that CR sometimes buries nuggets of useful information in the pages for individual models. "Useful information" meaning things like statements about their tests of crisper performance. When you delve into the page for a model you may see statements like "very good crisper performance" for a fridge to which CR otherwise gave middling ("good") ratings while some of their higher rated models reportedly have "poor crisper performance." Plus, there is no way to know how significant or insignificant the differences are between the performances that they give a button designating "excellent," "very good," "good," "below average" and "poor." About the only other clearly helpful set of details that CR regularly puts in its testing reports are the measurements of actual usable interior capacity of specific models. I find the membership surveys somewhat helpful in finding things to avoid -- for instance, you want to avoid GE and LG top-freezer fridges with ice-makers. One in five will have a major failure during the first five years of ownership. That's almost double the defect rate for non-icemaker models. No use for that advice here since mabookreader has already decided to avoid icemakers. Also, CR's surveys can be helpful to let you know -- as in this instance -- there is not much difference between the repair rates for the various brands. That's helpful because it tells you that reliability does not seem to be a big factor in choosing a top-freezer model. When I was fridge shopping three years ago, I did find one site which used tests similar to CR's for evaluating fridges AND which published the test data in the report. (No reducing everything to four or five dumb graphic buttons.) The site is www.refrigeratorinfo.com. Unlike its sibling reviewed.com sites, which frequently seem to be little more than inflight-magazine gush, there is actual performance testing with reported details. Want to know how much temperature variance there is between top and bottom shelves? Refrigerator.info actually tells you what temps were measured and where so you can see if the variances are significant or unimportant. Be warned, though: the number of tested models is very limited (you find lots of models listed but for most of them, they only give specs and advertising without any testing). There is constant, intrusive pop-up advertising. If memory serves, their favorite tested top-freezer was a 20.5 cut. ft. Frigidaire with an internal icemaker. An additional thought on icemakers: if you choose a fridge that comes with an icemaker, they (usually) can be removed easily. Note the qualification for "usually." Good idea to download a pdf of the owner's manual and check that out before buying one. Taking them out can free up as much as a cubic foot of space in the freezer and substantially diminshes reliability worries. One final thought: when you've narrowed your choices, there is real benefit to going to a few stores with floor models to check out. See what you think of the door bins. How sturdy or flimsy are the crisper drawers and how well do they slide (or roll) in and out. Have look at how large or small they are. I say this because, three years ago, I saw more than one fridge that sounded good on paper but, in person, turned out to have flimsy components with inconvenient bins and shelves....See MoreViking refrigerators problematic?
Comments (8)Thanks, that's good to know. I've been a little scared off by many of the posts about Viking refrigerators. It's hard to swallow spending $2.5k more on the Sub (because of the discounts I'm getting on the Viking). But I definitely don't like the idea of dealing with the stress of constant repairs. Are there any other brands I should consider? Our kitchen has other high-end appliances, so I think it's in my interest to replace with a high-end refrigerator. The other refrigerators I've seen that look like they might be good are: Thermador 48" Sub-zero 48" Jenn-Air 48" I noticed that there's also a Samsung built-in refrigerator. We had a Samsung in our previous house and loved it, but my current home is more expensive so I worry whether it's a bad idea to get for resale value purposes - thoughts? Thanks, PB...See MoreBottom Freezer Refrigerator: KitchenAide vs Maytag??
Comments (8)Hi simmtalker, I have the Maytag MBF2258DEM which I think is the same (at least looks the exact same) as the model you are considering. I love this refrigerator and have had zero problems with it in the 4 years I have owned it so far. I had to work with size constraints as well--but I am so glad I went with the single door vs French door. I agree with you, however, that refrigerator drawer quality for this model is obnoxious. But the drawers have not broken down at all for me either--though I was definitely expecting them to. No too warm or too cold spots. Door holds ALOT. Also, I love the ice "bucket" in the freezer so much more than an ice dispenser through the door. It is easy to clean; and easy to remove for parties or large quantity ice dispensing. Lighting for upper "fridge" portion is lovely. Honestly--the reviews are what led me to this refrigerator--and now I am raving along with the rest of them :) Let me know if you have other questions....See MoreTerry Flynn
6 years agoTerry Flynn
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Terry FlynnOriginal Author