thanks for your answer. is it possible that if the furnace shuts off for lack of fuel, that the controller will reset after a certain period of time and stop showing that the zones are calling? reason i ask is that we have an overhead fuel feed that occasionally gets air bound and time will solve the gap.

We did replace some noisy RGRM inducers last winter. Rheem didn't make them. Everyone's equipment quality is going down because cheap homeowners are more worried about getting a low price not a quality product.

three possible reason why fan is not turning on according to your case. 1. Bad blower fan capacitor 2. Bad fan motor itself 3. Bad fan relay on the board itself (which mean the whole board needs to be replaced). Mostly like it's the capacitor at that age. Can you replace it. Absolutely. Just find the right capacitor for it. 1. Disconnect the power to the furnace and open the furnace. 2. look at the blower compartment, Typically you will a small capacitor that has two wires connected to it. Brown and Brown/White. Take out that capacitor and read the micofarad on it. It should say 5uf or 7.5uf. buy the right one and replace. Don't worry about the wires, you can criss cross it. here are some pictures of the capacitor, you can buy it there if you want too. http://www.americanhvacparts.com/c-21354-370-volt-oval-run-capacitors.aspx

Michelle, What you call the motor is the oil burner itself and it is supposed to be that way. The smell of oil though is not. If you are continuing to get the smell every time it runs it is not set up right. Have your tech come by and set it up with his test equipment which he should have done to begin with. That smell is excessive oil getting into the chamber, either by a delayed ignition or running to rich which must be adjusted. If is not corrected it will soot up your furnace and will have to serviced anyway. These things do not improve with age. Also, have him check your draft, which is all part of settng up your equipment, to make sure you have enough so you don't get co2 in the house.