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Kitchen Aid Oven Self-Cleaning Issue (Another One !!)

I have a Kitchen Aid Built-In oven Model KEBC107KSS04 (purchased Sep 2005). After Self cleaning the other day, the oven no longer heats up. I've done research on this site and this seems to be a common problem. I called Whirlpool and referenced "Kitchen Aid Self Clean Service Bulletin 4317445B". Whirlpool stated this is just a note to repair companies on 'how' to fix an issue. I asked specifically about the Charge Code S16122. (on this site, it is stated that S16122 is a 'special project' code and it implies Whirlpool will pay for the repair.) The Whirlpool Rep specifically stated " We're not going to pay to get your ten-year old oven repaired".

Re: http://www.gardenweb.com/discussions/2308893/kitchenaid-oven-self-cleaning-problems .....re: hvtech42 and texas_transplant at bottom of post: How did you go about getting Whirlpool to pay for the repair? Please advise.

Appreciate any information you could funnel my way.

Jeff

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