Amazon Reviews? Free merchandise?
9 years ago
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My experience purchasing a mini EarthCare greenhouse from Amazon
Comments (6)I'm sorry for the delay in answering your request to post my actual Amazon review. Here is the word for word review that Amazon deleted. The greenhouse that I ordered (a 7'x7' with a plastic slip over cover - which when I got it, actually turned out to be less than 6.5 feet square) is not made any longer, so I posted on Amazon on other models. I don't think Amazon has found the reviews yet, but when they do, I'm sure they will be deleted too: I purchased an EarthCare greenhouse through Amazon in January 2012. It lasted to September 2012. I was excited when I got the greenhouse. It was just the right size for my small backyard. The first thing we noticed is that the plastic cover is too small for the frame. We thought it might stretch out. It didn't. Then, after putting it up and securing it with the small pegs that are provided, it blew over within the first 48 hours (not even that big of a wind). One of the legs broke in half and another bent in half. Luckily, my husband is handy with fixing stuff, so he fixed the legs better than new. We put it back up with massive stakes at each corner. All seemed well until I went into the greenhouse in September, and everything in there was covered with small things that looked like fish scales. I couldn't figure out what they were for a while, and then it dawned on me to look up at the roof. Almost every small plastic "window" between the green mesh was empty. I now have a screen house with very large mesh. The plastic cover is shot. This is an unacceptably short life span for this greenhouse. I contacted Earthcare and asked for a replacement because their website has a 100% money back guarantee. This is their exact reply (lack of capital letters and all)-------- “our supplier on these only offers a 30 day warranty against any defects in the merchandise. We also do not carry this model any more. We had a sticker on the box that says to remove the cover during the summer months as they get very hot and that affects the cover. what I would recommend would be to buy some greenhouse film and put under the existing cover for the heat and just use the other cover to hold the greenhouse film in place and beable to use the zip up door.” thanks butch ------ First, there was NO sticker on the box, and my (actual cut and paste) response below explains why heat was not a factor in the deterioration of the plastic: I live right on the coast and I use(d) the greenhouse all summer because it's so COLD. Heat is NOT a factor in the deterioration of this plastic. Thanks for honoring your warantee. I will remember this and recommend to my many gardening friends NOT to buy ANYTHING from earth care greenhouses. And also, your lack of respect for your customers is obvious when you don't even care enough to use capital letters. Pretty disgraceful. ----- There was no response from Earthcare after that, so I contacted the Better Business Bureau. They attempted to have EarthCare honor it's guarantee, but EarthCare refused. So the case has been dropped. If you purchase an EarthCare product and it is defective or of poor quality, EarthCare WILL NOT honor their guarantee."...See MoreAmazon question
Comments (19)So far everything in my cart qualifies for free shipping details Super Saver Shipping FREE on Orders $25 and Over (some restrictions apply) How do I take advantage of FREE Super Saver Shipping? Place at least $25 of eligible Amazon.com products in your Shopping Cart. (Eligible items will say "eligible for FREE Super Saver Shipping ..." next to their price.) Proceed to checkout. Ship your items to a single U.S. address. Select "Group my items into as few shipments as possible" as your shipping preference. Select Super Saver Shipping as your shipping speed. After your order ships, it will be delivered within 5-9 business days. Place your order, and enjoy the free shipping! The Fine Print * If you qualify for FREE Super Saver Shipping but your order also contains one or more ineligible items, you'll be charged shipping fees for those ineligible items. * Canceling items, combining orders, or changing your shipping address, speed, or preference might affect your order's eligibility for Super Saver Shipping. * Applies only to orders with at least $25 of qualifying merchandise, excluding gift-wrap charges and taxes, at the Amazon.com and CDNOW.com Web sites. * Excludes items that do not include a statement that they are eligible for FREE Super Saver Shipping next to their price. Also excludes certain oversize items, e-documents, software downloads, music downloads, and gift cards. * Eligible items fulfilled by Amazon.com may not be eligible if fulfilled by a third-party seller. Look for the "FREE Super Saver Shipping" next to the price in all "New, used, and collectible" listings to see if the item is eligible for FREE Super Saver Shipping from any particular seller. * The price of shipping a magazine subscription is already included in the subscription price. However, the price of a magazine subscription can be applied toward the $25 order total needed to qualify for FREE Super Saver Shipping. * Applies to U.S. delivery addresses in the 50 states only, including Alaska and Hawaii. Geographic shipping restrictions may apply to particular products; for example, some Tools & Hardware items may not be shipped to Alaska and Hawaii using FREE Super Saver Shipping. * Applies to APO/FPO addresses when using a United States ZIP Code only. * Weekend delivery cannot be requested. We use a variety of carriers to deliver orders, and some do not deliver on weekends. * Some special product, order, or handling fees may still apply. * May be used in conjunction with a promotional code. The qualifying amount is the total amount of the products purchased before the promotional codeis applied. * You will not receive FREE Super Saver Shipping on your order if any eligible items are canceled, bringing the total below $25. * May be used with 1-Click orders. To take advantage of this offer, please follow these steps: Once you've ordered at least $25 of eligible products, click the "Review or edit your 1-Click orders" button on the 1-Click® confirmation page On the next page, which summarizes your order, click the Change button next to Shipping Speed. Finally, select Super Saver Shipping as your shipping speed * We reserve the right to change or discontinue FREE Super Saver Shipping at any time....See Moretwo amazon special links you must see!!!
Comments (1)Here's a link to pass on to your contact at Amazon so he/she can advertise their site on these forum. Here is a link that might be useful: Advertising on GardenWeb...See MoreAmazon Reviews
Comments (16)>>All of my cases were for products directly from Amazon, fulfilled by Amazon and shipped from Amazon no other parties involved. >> Amazon makes ABSOLUTELY NOTHING. They are a third-party seller, an electronic marketplace. Of course there were "other parties" involved - they have thousands and thousands of vendors. If you ever look on the items you've purchased, you will notice that there is a distinct difference between items that come within 1-2 days of ordering, vs. items that arrive shipped from the vendor, where the vendor needs a few days to process the order and THEN sends it to you from their site with 2-day shipping. On items that reach you within 1-2 days, Amazon covers the mfg's UPC code with a sticker that has a proprietary warehouse code. This code indicates where it's stored so they can retrieve it ASAP when an order comes in. This is why Amazon has built massive warehouses in specific locations throughout the US. Amazon's logistics process are the true marvel behind its success. Wall St. hated his long-term strategy, but Bezos was correct that fast fulfillment and e-orders were the future of retailing....See More- 9 years ago
- 9 years ago
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