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er1998

AC not dehumidifying

er1998
7 years ago

Long story, shortened: new AC installed in June. Almost immediately it was apparent there was a problem - unit and ductwork are in the attic, and there was horrible condensation that needed to be resolved quickly before major damage was done. Installer said more air registers "might" help, but was unwilling to do anything else without additional payment. NOPE.

So, another (reputable) company came out, evaluated, installed all new (bigger) ductwork and a dehumidifier in the attic space. They have really been great and worked hard on the problem.

However, there is frequently condensation on the bottom of the unit, puddles in the pan under it, and indoor humidity on humid days is usually 70-ish.

They have: made sure drain is clear (it is visibly draining water), slowed fan speed, reduced the charge of the coils, to no avail. When I crank the air down to 68 and it is running continuously, there is no reduction in humidity.

So, it's probably oversized, but if it runs continuously, shouldn't it dehumidify? Sorry so long; it's a saga. Any ideas?

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