My Miele induction cooktop died after 7 years
ssavino
7 years ago
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3katz4me
7 years agoRelated Discussions
Miele 5954 Induction cooktop review
Comments (2)Welcome to the world of induction. So glad you are living your Miele. Love the concept of auto turn down. You can use it like a crock pot! (I did use my wolf as a crock for a large Irish stew and it worked great. I used a probe into the stew and brewed it for 8 hours and it was wonderful!) Have fun cooking!...See MoreThermador Freedom induction cooktop or Miele connected induction?
Comments (14)I have had the Thermador cook top a little over a year and I think I've had about 25% down time. When it works, this cook top is great but the combination of untrained service people and really bad service policies at Thermador work to make this unit unusable unless you hardly cook at all. The unit has 36 little Hobbs under the glass, a mother board and 4 other boards to make it all work. The 36 Hobbs are very stable and haven't caused any problems. So there's only 5 parts that can go down. Sounds simple, no? Think again. Thermador has not done anything to train their techs on this stove top. So when the computer on the unit puts out an error code a tech may not even recognize what the computer is trying to say. I've had to look over the shoulder of some of these dummies to point out the error code the unit puts out. When you finally figure out which of the 4 support boards needs replacing you find that the replacement parts are not available and have to be back ordered. This is a matter of weeks, not days. Lastly, the telephone support from Thermador is no picnic either. It's basically a call center staffed with people having only the ability to take messages and pass them to a non-responsive 2nd level. Presently, my unit has been down since early December 2015. It's now January 6. Thermador has decided to replace my unit. As mentioned in previous posts, getting your cook top replaced is a nightmare in itself. I had to do that in my 1st month of ownership. There's a mysterious 'AR department' that is accountable to no one that outsources the replacement activity to a 3rd party. That process can take months. In California there's a lemon law that applies to appliances as well as cars. I think that is my next step....See MoreNew 42" Miele Induction cooktop -- bad idea?
Comments (103)Surface mounting makes replacement easier because it doesn't need a highly customized hole. Nominal 30" units run from 28"-32". With flush, you'd need an exact fit. With surface, you only need there to be enough support for the edges. A slightly smaller or larger unit might fit, or the counter can be adapted for it to fit (e.g., a little more plywood underneath, or a slightly enlarged hole). I have a stainless frame (which looked better near the stainless gas with black grate than all black would have). I have no need to hang pots over the edge, but there's nothing about the frame that would prevent it. I'm guessing you're talking about the kind that's just a vertical border, and that might be a problem, however... If your pots are that oversized, you may not like the cooking. There will be a distinct hot spot in the middle where the inductors are. An inch in diameter (half an inch all around) over is expected. An inch in radius (an inch all around) over is perfectly doable. By the time you get two inches past the ring, you're losing a lot of ease of cooking. That said, you can use a silicone mat, both on the stove and on the counter, to equalize the height. Marble is rock. It can take a hot pot. What you don't want do, especially where it's weakest, is thermal shock, which could promote cracking, so a trivet is a good thing to have. If it warms along with your pot, gradually, it'll be fine. As to scratches, etching, spots, etc., that's another story entirely, but all of the above can be helped by the silicone mat....See MoreNew kitchen in progress - 36" Wolf vs Miele induction cooktop
Comments (15)Thank you all for great info! Wolf's cold spots in the middle is a little bummer. I wouldn't expect this kind of design on 5 way bridge cooktop. The elements suppose to be made by French company Jaeger Hiflux. Their Crescendo model is quite different from what I have ever seen in induction cooktops. Check this out.. http://www.jaeger-sas.com/#!induction-en/cl7w Anyway since Wolf has no flex in bridge mode then we might take another look into 36" GE Cafe model which was #3 on our list. It has only one no flex bridge mode, but it's much cheaper than Wolf or Miele. That model has many positive reviews including #1 on CR rating (99 out of 100). On both GE & Wolf we like simple, clean interface. GE is better with 17 vs 10 levels on Wolf. On GE minus side is power sharing (not quite sure how much problem is that in real use) and only 1 year warranty vs 3 year on Wolf. However much bigger problem on GE Cafe is SS color. My DH says that specific color is clashing with our choice of Silestone Kensho countertop (light gray). I don't see it as bad but we might loose it on that argument. No question the decision between Miele vs Wolf vs GE Cafe is giving us more headaches than any other appliance....See Moreplllog
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