Thanks for the responses. We have a Win8 sitting on a shelf collecting dust for 2 years. Never use it anymore. We also have 4 XP's and a Win 7. I've used Win 7 (hubbys machine), but prefer XP. I don't know if I'm resistant to change, I like to think I'm not. But I think Win 8 is dumb and would take me a lot of time to navigate it. I've used it. Did not try classic shell. Hate all the icons and not finding the frequently used places hidden. I don't like the disappearing tool bars. I just think its dumb and regret ever buying it. I don't see any reason for MS to change things around which takes precious time to figure out. Things like Add/Remove, various other settings...it all takes time out of your life to play around when you have work to do. You can buy a new car, it might have added extras and new things which take time to learn. But, no matter what car it is, when you open the door, put the key in the ignition, move the transmission to D, it goes. You can drive around and worry about learning the 'extras' later. You can press on the gas pedal and it goes. To have to learn another operating system and where MS decided to hide things, call them by other names is ridiculous. Same with their Office Programs. They are expensive and complicated to use. Yet they change them around ever few weeks. Why? I do a lot of work on my computers. I don't like having to learn all over again when I have things to do. I didn't like Visa at all, but had to deal with it. I kept my XP because I had Office 07 and I could put together a bunch of letters and newsletter quickly. I gave Vista away and went back to XP exclusively. I wonder if Apple changes their Macs every 3 years? Have no idea but am getting tempted to take a look at their computers. That's my rant, sorry if I seem to be the only one who is very upset with Microsoft for all this nonsense. Jane

Just a question... (1) Are your and your husband's account on the same computer, or separate computers? (2) If so, the computer is back to 8.1 now? (3) Your husbands mail opens and works fine? (4) You have the mail shortcut to click, but clicking it results in the app not coming up? ------------------------------------------------------------ Just thoughts, I'm not a tech... Maybe instead of doing get-appxpackage -AllUsers *microsoft.windowscommunicationsapps* | remove-appxpackage and possibly removing your husband's working mail, you could do get-appxpackage *microsoft.windowscommunicationsapps* | remove-appxpackage to remove only your own? (notice the lack of the AllUsers switch) Don't take my word on that, I may be wrong, wait for someone else, I don't run Windows enough to know my way around. ------------------------------------------------------------- My thought on removing your account, rebooting and adding it again... Might work but I'd probably not be in a hurry to delete my account. Instead, I'd add a second account, switch to it and see if I could get mail working in it. Then I'd make a decision whether to delete the first account or not. That's just me though, and remember, I'm really a Windows user. Just giving you something to consider until someone more qualified comes along. :)

I give up. I'm going to wheedle the money to take this machine to a repair shop. I fail to understand that if you think the user is the problem, PEBCAK, that you would bother to respond. There are too many problems for me to resolve from the Win10 uninstall. The uninstall was recommended by Microsoft Tech Support after he failed to help me fix Mail, Calendar, Cortana, People apps during a 2 1/2 Hour phone call. Since last Sept. I've been trying to get this machine to work as it should. I've spent many hours on MS site, looking for articles on other sites that address our problems. My husband and I have spent many hours searching and trying to resolve these problems. 5 months. The last thing we need is snarky comments, snotty opinions and in general, erroneous assumptions. This was always a place for us to come to ask for help. It's not any longer, and the pointless crap is a waste of time when we have spent so much of it trying to fix this ourselves. Many thanks to those of you who asked specific questions and gave good advice and shared your knowledge. You are truly a God send to those of us who need help.

If you'd be more comfortable using "Windows Photo Gallery", you can still add it. It's part of "Windows Essentials". Where is the best place to download it? I don't know but without looking too hard I found a link provided by Andre Da Costa, an MVP and volunteer moderator on the Microsoft "Community" help forum. ( install windows 10 photo gallery ) http://web.archive.org/web/20170112124505/http://wl.dlservice.microsoft.com/download/C/1/B/C1BA42D6-6A50-4A4A-90E5-FA9347E9360C/en/wlsetup-all.exe Personally, when installing I'd read the prompts and click "Choose the programs you want to install": And deselect everything except "Photo Gallery and Movie Maker": Then you'll have "Photo Gallery" available: Which if you want, you can set as the default photo viewer: BTW, I *suspect* the reason your older Win10 machines had Photo Gallery already installed may be because they were upgraded from Win7 or Win8? From what I've read, Win10 no longer comes with Photo Gallery (it comes with Photos) but performing an upgrade won't blow it away. I haven't used Photo Gallery much if at all but when I briefly opened it, I saw that it includes an "Import Photos" option that may be what you're familiar with, and would make it easier?