I have bought and installed $3000.00 worth of smartcore pro 1 year ago in my unheated cabin since it said good for extreme temperatures down to 25 degrees below zero and Lowes said it was the best and only flooring that will work for me. The floor started to seperate in December 2020 at 19 degrees. Lowes said they can not help me and to file a claim with Shaw. Shaw sent an independent inspector to see flooring in March 2021. The so called independant inspector came and pretty much told me that his job is to find things to void the warranty so no claims get paid. He crawled on my floor throughout all rooms with a 6 foot level and found one high spot on my l floor that tilted his level uneven. I told him every house built has a joyce that is a little high or a little low. He agreed and said that he goes through million dollar brand new homes and always finds the same. He measured the space at edges an said some spots were too close to wall. I told him nothing expanded or contracted and its the locking that has failed. He also said the floor molding was touching the floor and that will also void a warranty. I told him there are no houses where the wall molding is not touching the floor and that no one keeps a gap below the molding. He agreed but said even if my floor did have more spacing and wall molding had a gap under it that Shaw would still void my claim since he found a joyce high spot. He left and I never had a returned call since March. I even offered to lift my floor and pay the $1.49 per square foot and to have it reinstalled by anyone of thier choice to prove it was not an installation problem and it is a locking failure problem with the flooring. I am a tipical hard working person that saved for two years to buy the best flooring made for my conditions. Shaw or Lowes have not even called me to offer me a solution or any compensation towards my $3000.00 invested. I do not know if my floor will continue to worsen but I do know it will not get better. I told the inspector that if Shaw really wanted to improve thier product that this was the perfect chance. An unheated cabin that temperatures go down to a couple of degrees below zero in the coldest part of the year. I have 8 rental proerties, a house and 2-cabins that I wanted to do all over with this flooring and now I can not trust Shaw flooring or Shaw customer service to correct the failure. My cousin is a contrator that build homes and works with hundreds of other contracors and said that he will no longer use Shaw flooring after he sees what happened to me. SHAME ON YOU SHAW FOR NOT FIXING YOUR FAILED FLOOR LOCKING PROBLEM. I or my cousin will never buy another Shaw product unless this is fixed by compensation or what I prefer which is to lift and reinstall new flooring by anyone of Shaws choice. The cabin next to me installed a cheap laminate flooring from Pergo at 1/2 the price and it has not failed under the same temperatures. I am out $3000 but you are out hundreds of thousands of dollars when contractors will not trust your products since you chose not to do the right thing.***SHAME ON YOU SHAW FOR NOT FIXING YOUR FAILED FLOOR LOCKING PROBLEM. Tim Sommers Mongomery, Pa. 17752 (570-220-8070)

Thanks Oak& Broad - I completed a form on your website I would like to discuss my project with you. I need a engineered flooring- contractor told me to stay w/ engineered or laminate or LVT. I can’t stand the thought of vinyl and rather have a real wood product. I thought I saw some products around or slightly above my preferred budget on your website I’d like to see if you have any options for me. Your reviews are very good.

I may need to clarify(?) that I have no connection with Flooret. I’m just a DIYer (not by choice!) and I had at least 25 samples of flooring over the previous year or so. Without exiting out, I think someone mentioned Evoke flooring. We had Evoke laminate and ended up removing it after a year in order to put the Flooret in all of the public areas of the house. Nothing wrong with the Evoke laminate, but I was too paranoid of getting it wet. We had totally removed all of the 15-year-old laminate (not the Evoke) and that was in pretty bad shape (water damage and old). I hope that makes sense.

We installed 2600 sf of Happy Feet Pinnacle LVP in our new build and am very happy with it. i had read through this group many times prior but decided with grown kids it was more important to us to have a matte look and low maintenance than risk wearing out our socks. I definitely prefer the feel of natural wood under bare feet but this LVP is not wearing out our socks or our bare feet. So far it feels like a great decision. interesting anecdotal observation - when in our old house, which had hardwood throughout, when we laid out various LVP samples and left them there for a week, our dog stated laying on the Happy Feet sample section. Never the other samples. 🤔