ok you must have something else too in addition to the antivirus 2009 this is another program we use to clean this stuff it is also free get it and use it to scan. Malwarebytes' Anti-Malware v1.18 should be able to remove this pest ... download it to the desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. * If an update is found, it will download and install the latest version. * Once the program has loaded, select Perform quick scan, then click Scan. * When the scan is complete, click OK, then Show Results to view the results. * Be sure that everything is checked, and click Remove Selected. Malwarebytes' Anti-Malware v1.18

Tom, To reassure you that a DUN connection is OK with AVG: I am a rural America resident on an antique DUN with a download speed of 5kb/sec. (Laughing is now allowed) I use AVG on this Vista system and Avast on a Win98 system out in the garage. Updating is not a concern with either application. They are rarely over perhaps 200kb unless I have been negligent as I do them manually. There is a time once in a while when application upgrades are released and the download takes a while; perhaps 15-20 minutes. As far as downloading the application itself, any time I have something of size I do it first thing on a Sunday morning. Even before shower and coffee. By the time the rest of the world is up I am finished. Patience is a virtue. :) DA All in all I have to say no problem.

If your anti virus is up to date and running perhaps you do not have a virus but perhaps a Trojan. Windows Live Onecare is a for fee program so presumably fully automatic. What safety programs are you running bsides the anti virus? You might try a couple of online free scans to see what they find. Here are 2, there are many others equally as good. BitDefender eTrust Both require IE not Firefox to run

AVG (from Grisoft) is an excellent free antivirus and they have a more robust pay version available. I prefer it to Avast, but it's good too. Avira AntiVir has a loyal following too. There's a lot of free programs out there and in reality, if you keep them updated and use them properly, they'll all serve you well. McAfee is, well, McAfee. I wouldn't use it on a bet. That's one that I've had so much trouble in the past that I wouldn't use it, but in fairness, I haven't used it in years so they may have changed. Norton still is a fine program but it's not as user friendly as are a lot of others. People with limited computer experience don't understand it and that causes a lot of trouble. Historically, amateurs liked McAfee and pros preferred Norton. I quit using Norton about 7-8 years ago. Been using AVG for 10+ years on various machines. It's standard equipment on all machines I set up and has been for a long, long time. Now let's clear up some myths. Especially this one about Norton taking over your system.... Did you know that's for your BENEFIT?. Many viruses, spyware and malware programs will go in and turn off your anti-malware programs. By having it deep in there like that it helps to prevent that from happening. The ones that chant conflict seldom know of what they speak. For many years I ran 3-4 antivirus programs, just not all at the same time. When I was with the PI firm and handling a lot of sensitive data I couldn't risk infections so I'd run a minimum of 3 AVs on any attachment. Anyone that says only a tech can remove Norton is full of crapola. Period. But it makes for good gossip doesn't it? With McAfee and Norton both, you simply run the removal tool you can download from the manufacturers' web sites and it's pretty much automatic. Far worse is the way AOL embeds itself into a system. Or at least how it used to worm its way in. That program did truly approach a virus-like embedding. And the fool that says you can't get malware from dialup? Spray her in the face with a water bottle and ask if she's been eating paint chips! Totally untrue! An antivirus is only one part of a layered security approach to maintaining a safe computer. You should have a good firewall and I like Comodo. One of the easiest and most effective ones out there. Don't forget to get Windows Updates regularly. Especially if you use the swiss cheese of browsers and mail clients - Internet Explorer and Outlook/Outlook Express. You're begging for trouble by using them but many refuse to secure their systems. Antivirus has been covered. Keep it updated. Anti-malware. Malwarebytes is one brand of antimalware software. I prefer Spybot Search and Destroy and A-squared but I keep Malwarebytes and SuperAntiSpyware on my machine for an occasional backup check. Ad-aware used to be my program of choice but I stopped using them a few years ago. Ccleaner is an excellent program for cleaning up your machine and Iobit's Advanced SystemCare is an excellent program for both cleaning and tweaking your system. WinPatrol is an excellent program to guard your system. It'll tell you when things are added to your startup, changes made to your browser and more. Another important thing is use common sense. Don't believe everything you get in an email for one thing. Any important documents should be backed up regularly in a variety of forms. That way if you have one bad backup you won't lose everything. I don't have sympathy for people who keep their entire lives on the computer and then lose it to corruption or theft. Again, common sense. You should do disk checks, clean out temp files and defrag your machine often. All this helps keep a machine performing better. If you use Opera and customize it, you can back up your settings with Operafly. Firefox can be backed up with Mozbackup and FEBE. Any program with a built in backup, should also be backed up regularly if it's of any importance to you.