I think the best bet is contacting Amazon.com. I always make sure to fill out the information for gifts when I ordered but I never really know what shows up so I generally follow up with a call to make sure it arrives. Strange that no one has done that. Frustrating for sure.

Sometimes the packing slip or gift message gets stuck between the flaps on the bottom of the cardboard packaging, and I don't find it until I break down the box for recycling. This just happened in 2 packages we received today.

If no one has asked you about the gift then contacting Amazon is probably your only choice. Did you save the box with the label - they might be able to research the tracking number? We order frequently from Amazon and I haven't had a packing or invoice slip in a long, long time. If I want a copy of my invoice I go the 'My Account' on the Amazon site.

How timely.....my BFF called me yesterday to ask if I'd sent her a gift from Amazon because she received the item with no indication of who sent it. She thought it was from her son but when he said no she figured it was me. Yes, I had sent it with a gift message which wasn't included. We figured being Christmas they are crazy busy and just forgot.

I got an Amazon package today that did have an invoice but many have not. Maybe they figure you can print out your orders as maire_cate said.

To be safe hold on to the label on the outside of box.

It will probably make it easier for Amazon with the tracking number.

This is how it happens at my home each year. DH's brother's are NOTORIOUS for it. To avoid things like invoices companies send out "gifts" with no clue as to where they came from. The men in my world do not bother with the niceties of life like TO and FROM cards....Personally I would wait and see if anyone inquires. Best way to TEACH is to let them come looking.....

I can't remember, but I think there's an extra step in the Amazon checkout process to add a card or message, so if you skip it, no message.

I think I've always gotten a gift invoice, though ...

I haven't sent any gifts via Amazon this year but have ordered quite a bit for Christmas to be delivered to my home and was surprised that none of the items have included a packing or invoice slip like they used to. I can always refer to my order history if need be. However I know from experience that it can be awkward for sender and frustrating for receiver when it's a gift with no note or message.

I once sent a memorial garden stone to someone who suddenly lost a loved one. The saying engraved on it was perfect and why I chose it. The company specialized in memorial gifts and automatically included a message box during the order process so I typed in a personal note. Tracking showed it delivered but I didn't hear anything (which was unusual for the recipient), but given the depth of their grief I attributed it to that. It also felt awkward to ask on the heels of the funeral so I decided I'd wait awhile. And the thought did cross my mind that perhaps they didn't care for it, or it was taken from their porch before they got home. After some time passed I finally broached the subject. My recipient's response was an elated "It was you!!!". Turned out they were deeply touched, absolutely loved it, and had been trying to find out who sent it because the company had failed to include my gift message.

In 2017 there is still no way for Amazon to track who sent a gift card. We rec'd one for a graduation gift with no packaging. Did not think to save the outside packaging, that might have helped track it. We assumed the card number would easily lead us to the sender. Wrong. Think twice about sending a gift card through the mail from Amazon.

I know this is an old thread, but still a problem for people, apparently. If it were me, I'd send a group email to every possible person in my life who could have sent it. I'd be sure to address it something like "To All My Friends and Family" so people will know it's not just being sent to them (possibly putting them on the spot if they didn't send a gift), but to everyone you can think of. I'd simply say "Some lovely person send us a gift card from Amazon but there was nothing included to tell who the sender was. I will feel terrible if I can't thank them, so if it was you, please email me privately and let me know. If it wasn't you, but you hear someone mentioning how you never were thanked, please tell me!"

I would rather take an extra step to thank someone, than to imagine them thinking I was ungrateful or had such poor manners they wouldn't receive a thank you.

We had that happen at Christmas and Amazon was able to tell us who sent the package -- no problem. I assumed they forgot to check the box to include a message, but it sounds like Amazon may not always get them included. It was easy enough to get verification though - just a few minutes. I would not send out a bulk email. Things like that tend to go sour in unexpected ways -- like someone who didn't send you a gift thinking you were trying to guilt them. You just never know, but the more people you address, the more potential issues.

We thought of reaching out to everyone on FB, but, there would be lots of friends who are jokers that would claim it - making it really confusing - and not everyone is on FB also.... We did research that we could ask anyone who send her a gift card to check and see if it was cashed. Just a very awkward situation. It came directly from Amazon, so they can track it, but for security and privacy reasons, they can not share the info. We even asked them if they could reach out to the sender to have them contact us, but they can't. The were able to give me a first name via the claim code, but unfortunately, it only came up as an initial, B. Tough to match, but a bit of help to narrow it down.

Jealous. I've spoken to 2 people, and neither could help. I'll try again.

Hmmm, I send gift cards from Amazon all the time but I always check the gift option so I can add a note and if I remember correctly, the note is always on the packing slip. I hate to say this but maybe there was actually a note and you didn't realize it.

I know that's of no help now, sorry, but hopefully you'll be able to figure it out soon.

Guessing this person forgot to check the gift box, who knows though... There was no packing slip.

It was probably from my mom, especially if it is something clearly for your sibling and not actually you.

I would do everything I could to find out who sent a gift. I would feel terrible not sending a thank you.

Wow, no packing slip, that is weird. The ones I send are in a cute tin and even have one day free shipping. That sure has come in handy on more than one occassion.

The method I would never use is the text method. My sister did that for folks this last Christmas and they didn't send her a confirmation of receipt or nothing, once you hit send, it's gone and you never have a way of knowing if it was received.

ETA: I know texting should be pretty full proof, but ya never know, especially when your service is Verizon.

This came in a nice gift card box, just no paperwork. If you buy them in the store, they are totally non-trackable. If sent virtually by email vs a real card by regular mail, there would be a total paper trail.

After too many issues of Amazon "forgetting" the gift note I now address them as

First name: Name of Recipients

Last name: From Us.

It's really helped to prevent this issue.

Of course, the whole reason I am on here is because I have now received THREE mystery gifts that are not only unclaimed, but odd gifts and I'm trying to see if Amazon will help me track them down.

Jessica, not sure I understand. Would it be First Name: Robert Smith. Last Name: Jessica Larussi?

I ask because I ordered a gift from Amazon which was supposed to be accompanied by a note referencing the gift in relationship to the recipients lives. I was lucky my friend recognized me as the sender based on the form and content of the gift.

I sent my grandnephew several gifts via Amazon. Apparently they didn't notify the family that it was I who sent them. I didn't request gift wrap, maybe I should have. My niece enquired to Amazon about the sender, and they mentioned me for one of the packages, but had retained no records for the others. (So, when I got a thank you for the pizza joint Lego set, I asked if anything else had arrived, which cleared everything up...)

How to reach a human at Amazon ... 1-866-216-1072. Remember to keep the box if you open it and there is no paperwork. You will need the order number.

https://www.apartmenttherapy.com/amazon-unwanted-packages-anonymous-sender-reports-255683

Considering no former employee of Amazon commented yet - the gift messages may be the most common item lost during an Amazon shipment. Moving hundreds of thousands of packages through mechanical and electrical means, however there is a few hundred or so workers to move said amounts; unfortunately, gift slips "slip" out of the box during LOTS of movement, especially if it's small packages - surely it's limited priority in such a fast pace environment. On behalf of Amazon, as an old Amazon worker, I apologize.

I don’t understand why a gift sender wouldn’t alert a gift recipient that a gift was on the way. “Expect a package from Amazon, let me know if it doesn’t arrive by X date.” To me, that doesn’t spoil a surprise but would actually build anticipation. Wouldn’t that be better than sitting back wondering if it was or wasn’t delivered or thinking the receiver is rude for not acknowledging it? And would save the gift recipient the trouble of tracking down a mystery sender.

I just used Amazon Chat to figure out where my package came from and they were really fast! They helped me determine who delivered it and then they also quickly emailed me a return label (my mother-in-law accidentally sent me two of the same item so I wanted to return one). I highly recommend using them. Here is a direct link to their chat services - https://www.amazon.com/gp/help/customer/contact-us/ref=hp_gt_comp_cu?ie=UTF8&nodeId=508510

HU, how does knowing who delivered the package help identify the sender?

Ahhh-this helps to explain a mystery to me. When my sisters stepdaughter got married I sent their gift via Amazon and I never received so much as a thank you. My niece (sisters daughter) had gotten married a couple months before and I officiated and never got a thank you from her, so I figured the other girl might be the same way.

My mom sent the stepdaughter a baby blanket for a baby present and received a lovely thank you card (niece again, didn't bother to thank her Grandmother). Now I'm thinking that the gift never did include the gift note. I had hesitated to ask her in case she was just a snot, but now I think that that is what happened. I'll reach out to her and ask if they actually got the gift I sent.

Hope you find out who sent your gift!

I added something from my wife's Wish List to a recent Amazon order. It wasn't a gift. Amazon also assumed everything in the order was a gift and I could not change that designation. So, everything came with a gift acknowledgment, even the Rid-X. <sigh>

Neetsiepie, this thread is over three years old but someone resurrected it. I never did find out who sent those packages.

4kids-wow-that is nuts. I was prompted to send the bride a message and she said that it did not have a gift tag in it so they had no idea who'd sent their mystery gift. She wrote that they used it all the time and loved it and even posted it on their FB page. (I was not friends with her on FB) and she thanked me profusely and said had they known they'd have sent a thank you note-which really, really changed my mind about her. I'm glad mine was resolved-so weird you never got it figured out!

Wow. A year and a half ago I sent my little great nephew some things from Amazon for his birthday. It was only a couple or so months after when I was talking to his mother (my niece) on the phone that she realized it was me that had sent the un-credited gifts that she had no idea where their source came from.

At three years, you will probably never know, however.

I admit that I didn't worry about not being thanked because I simply thought thanks had gotten lost in the shuffle of whatever happens in the mailing world out there, and hadn't thought about it.

I recently sent a wedding gift from Amazon to our dear friends' kid. After a month with no acknowledgement, I asked his mom to check. I'm not the etiquette police, but I did want to know if they received it or if porch pirates got it. She reported back that it was indeed received. I expect they will send a thank you, and that there was no gift card with it.

guess what ,, you can send anything you like to anyone with out identifying your self and amazon wont tell you who its from, imagine receiving something you do not want in your home and not know who its from and not getting any help from amazon either, it can cause problems

Thank you for taking the subject seriously. My husband received an anonymous package from Amazon the day after his birthday. Amazon said the sender’s name was Carmen. We don’t know anyone by that name. Long story short, I’m seriously contemplating leaving my husband. The gift was a pair of cheap headphones. The gift was meant for my husband and this person just opened their Amazon account and this was their first order. Amazon doesn’t care about it. So you can have any problematic individual hide behind Amazon’s name. Amazon will protect them over you always!

As a parent I'm on high alert since my 8 yr old received an anonymous gift with no note saying whom it's from? His name was misspelled by a letter which was a "red flag" we're concerned this maybe a child predator phishing confirmation of my son's home address and whereabouts. I've reached out to Amazon as a parent hysterical concerned about my son's safety. They have refused to release anonymous sender due to their Amazon policies. This is beyond heart wrenching!! Anxious!!!

I just received a gift today, a pet supplement that seems to be some kind of practical joke that I have not taken well! I thought it might be a random promotion gone wrong, but Amazon told me it was sent by a person and not a company. They would not give any more details. The only option left that I can see is to deactivate my Amazon account and return any future Amazon deliveries to me unopened, with 'not known at this address' on them, because I will know that they are not something I have ordered. I asked the Amazon chat help person to send this comment to the sender so they don't bother sending me anything else via Amazon. I also asked them to share it with Amazon management but they didn't say anything about that. There is no option to block gifts, i.e. to only received deliveries from Amazon that you have ordered. They need this option in case someone is being harassed, which, in this case, I believe I am. It should be relatively easy to block orders not from your own account, but they said they can't do this.

I received a book in a recent Amazon delivery, but there was no gift note telling me who sent it. I contacted Amazon via chat. The rep asked for the tracking number and I provided it. The rep responded that, for security purposes, she couldn't provide the name of the person who ordered and sent the book to me. Not even the state or city from which the order was placed. Now, all I can do is ask friends who might have sent the book. I may never know. Too bad.

If Amazon neglected to include a gift card and the gift card was requested by the sender, then I would think that Amazon owes it to you to send you the gift card.

I got an Amazon present from my sister last month, and it did not have a gift card, but it did have an invoice with the price of the present. I do not know whether my sister checked the gift card option or not. Men are not the only ones who forget to do this - not everyone has family members like Arcy's.

Unfortunately, I don't know if the sender wanted to include a gift card. Sometimes Amazon doesn't offer that option.

Unfortunately, I don't know if the sender wanted to include a gift card. Sometimes Amazon doesn't offer that option.

That's true. If the item wasn't sold by Amazon itself, there's not always a gift option.