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USB Device not recognized

10 years ago

This quote keeps popping up on my Dell Laptop Vista Computer....It is so annoying...help please...I love my Laptop and want it for another year before buying a new Laptop with Windows 10...that I had to return to Stables yesterday because within three hours of using it I got a virus....I will list what happen in another Post...Thank you....

USB Device not recognized.

One of the USB devices attached to this computer has malifunctioned, and windows does not recognized it.

Featured Answer

zep516

10 years ago

If these exercises were not done, try them

You could try running System file checker as outlined here,

https://support.microsoft.com/en-us/kb/929833

See if system file checker comes back error free, if it says it found errors reboot and run it again.

You also may consider visiting Windows up date page and have it scan the computer.

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Comments (10)

Michael
10 years ago
Try updating the USB driver software.

Device Manager.

Scroll to bottom of list to find USB. Right click and choose Update Driver Software. Choose online search.

It may help.
User
10 years ago
Good Advice Brushworks
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Cricketm
Original Author
10 years ago
I have done this before ...but to no prevail........it is still happens....I need a computer repair man....but I will and see if I receive any other recommendations...Thanks
aputernut
10 years ago
In device mgr. look for one marked with a yellow mark the one not working, remove then reboot and it will install again.
Cricketm
Original Author
10 years ago
aputernut....when I did go to device mgr...and then to Universal Service Bus controllers....there is not a yellow mark on any of the ports.......I have disabled every port and then rebooted and it installed everything again but it did not clear my problem....also the drivers are all up to date....thanks anyway...
zep516
10 years ago
When did the problem start ? If just started recently you can try a system restore to a point before the problem started.

You can also disconnect all USB devices, Mouse, keyboard, and anything else, then turn the computer off for a minute. Turn the computer back on and reconnect your USB devices.
Cricketm
Original Author
10 years ago
Thank you zep516....I have done all things you mentioned many times in the past.....it just won't clear....it started a couple of months ago...for no reason....I guess I should have a computer repair take a look at it. It is Vista Dell Laptop and I have had it for 8 yrs and never had a problem....I bought a Dell Laptop Windows 10 last week and had to return it after three hrs...it had a virus.....it was so upsetting...I took it back to Staples and three customer services told me I did the right thing....they could not figure it out either. I got a complete refund....
User
10 years ago
last modified: 10 years ago
Guess I should ask:
1. Are you having trouble with all the USB Ports?
2. Is it a Certain Device (Mouse, Keyboard, Scanner, etc..) that's not working? a. If it is a certain device have you tried using another USB Port?
3. Have you tried Uninstalling All USB Ports in Device Manager and then Rebooting the computer?
Cricketm
Original Author
10 years ago
Bugspop1....(1) No; (2) I Yes I tried in other USB Ports (3) I have done this....thank you so very much for your input....I appreciate it...

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