Poor installation for sure. Double doors (which you have, not french doors) are inherent to leaks when not installed properly. The doors appear to me to be not installed square, and plumb which is why the reveals are not the same. I assure you the caulk being "washed out" is not the issue and no amount f caulk will fix these doors. Is there a proper overhang? What brand doors are these? Who was the installer? Have you paid in full? Hopefully not or at the very least with a CC?

It could be a simple weatherstrip issue; It appears that the astragal is holding the w-strips away from the other door.

Casey

Thank you for the responses!

We received this order paper and at the top of the paper said "Titan Building Supply"

http://www.titandoororlando.com/

Could you please confirm these were indeed double doors & not french doors that were sold to us?. We already paid the full amount as we were told installation was completed until we spotted the leak when it rained same day and they told us will be coming back to add more caulk. Half upfront payment & the rest once everything was done

Here's a video of when I pull back on the door knobs so it closes that open spots where light comes in.. more tighter,

http://www.dailymotion.com/video/x3f7vpk

enice177:

You need to verify that the subcontractor the salesman had install the door was licensed and a permit was pulled. If not, you are in luck as he is contracting without a license in the state of Florida which means the terms and conditions of his contract are unenforceable by him, but not by you. In other words, you can sue him to permit and install the doors properly, but he cannot enter a counterclaim against you.

Not that it will ever get to court. The minute they know that you know it's an illegal job, they'll refund your money or make it right if they have any brains at all. They're not playing around down here.

Endura manufacturer's installation instructions require the use of polyurethane or 100% silicone caulk, neither which would have allowed "rain washed out the caulk".

Outswing doors are always more prone to cause water problems due to the the threshold being angled the wrong way. While this is the norm, I wish the door industry would implement a change for this problem. It has to be weather stripped and sealed well to prevent water problems. Also ensure the hinges are tamper proof so someone cannot break in by popping the pins.

I wish they would put the door in the center, have a saddle threshold, and offset the door from the jamb a bit. While the door might not swing the full 180 degrees it would take care of the water problem and the door will still swing about 120-130 degrees.

"Outswing doors are always more prone to cause water problems due to the the threshold being angled the wrong way."

???

Looks to me like the rain is running down the stucco and leaking through the the top of the door. The bottom air gap is not right.

you may have to put a drip edge above the door.

i don't see any evidence on the concrete of caulking that has been diluted by water and run off.

Thanks Joseph for that information. I went to the salesman's website and saw his license number at bottom of his website. Says Certified Building contractor, construction business in 2013

I went to myfloridalicens.com and said under status that it's delinquent, Active (Expired on 8/31/2014)

but cant find any information about the contractor he hired. Should I ask the contractor what's his license number?

@Vith thanks. I will let the contractor know when he comes back to add more caulk to make sure its weather stripped well and hinges are tamper proof like you said

More photos. @ tim45z10 I attached photos of possible caulk on the floor? Do you believe that's caulk as well

New spot I saw with little light coming in on the left side of door

I believe this is the caulk? Showing rain might of washed it out on the ground? not sure..

Showing height of roof and door with pool screen enclosure

"???"

I don't like the way the threshold on exterior swing doors is angled towards the interior. Water will run towards the interior instead of towards the exterior. Also, there is no overhang like on interior swing doors, so if the doors aren't sealed very tight, any water intrusion will end up running inwards due to the threshold. I would say a lot of interior swinging doors aren't sealed perfectly and they don't leak, due to the overhang and the correct direction threshold.

I know its angled the way it is because its a trip hazard if it wasn't, but I would prefer an overhang and a saddle threshold personally.

That's caulk. Painters caulk needs at 24 hour cure, more if thick.

your top pic with arrow leak, may not be a caulking issue. Let's get a look at the threshold with the doors open and one of the bottom corner wedged out.

The bottom corner is where I would start.

You are going to need some type of water diverted above the door.

take a pic of the hinges and screws into the house framing.

"Should I ask the contractor what's his license number?"

Yes. And ask him for a copy of the building permit. Was your job ever inspected by the local division of inspection?

@Joseph no the job was never inspected by local division. It's not something our HOA would mind. We know nothing about doors so we assumed the installers should know what they were doing by removing our sliding doors and replacing with these new double french doors

@tim I hope these photos are good enough. took photos of the hinges, where the water comes in when it starts to rain & the threshold

THRESHOLD PICS

Door Hinges

Door Hinges

When it started To Rain.. This is the spot where we saw water dripping down,, below the glass on corner of glass frame

Bottom of Door

Bottom of Door

More Threshold Photos

enyceer:

When your improperly installed doors blow off in a hurricane and become projectiles that go through your neighbor's door, I'm fairly sure your homeowner's association will mind. Building codes are not only in place and enforced for the residents of the home itself.

It took me $4,000.00 and over a hundred unpaid hours to become a licensed Florida Building contractor, giving me the right to pull permits to do proper door installations. It irritates me greatly that those who have not been vetted and payed to play the game legally get away with cheating like this. Maybe I should become an unlicensed chiropractor, as my wife says I do a great job crunching her back.

I've installed several doors and retrofitted others that were leaking. I have yet to get a callback.

Wow had no clue about that. Who should we call to have a local division come by and check? Is that something we need to call the HOA about to send someone over or is it too late now?

Update: We called the salesman and looks like they are changing stories now, Said they will have a guy from the door manufacturer to come by as they said "it's a door defect".. weird cause the installer told us he was gonna stop by to add more caulk 2 days ago but never showed up.

Those inside wall leaks are the result of caulking failure. The reason I wanted the hinge picture is to see if I could tell if they put longer screws into the house framing. Sometimes the screw head is slightly different. This would give me an idea to his work quality.

Stop the water from leaking down the stucco into the top of the door, recaulk with painters caulk, preferably clear, make sure it has time to cure.

I would also caulk the casing where it meets the cement.

@tim should I use polyurethane or 100% silicone caulk instead of painters caulk? cause that's what Joseph said due to "Endura manufacturer's installation instructions requirements"

Also hope this helps with hindges

Photos of the hinges

eynceer:

You need to call the salesman and tell him that if he doesn't get a licensed and insured contractor to pull a permit and reinstall the doors immediately, you will inform the division of inspection that he is contracting without a license. I have yet to see someone busted for unlicensed contracting that didn't have a worker's compensation fraud charge thrown in.

Tell him that you will be informing the door manufacturer that their products are being illegally and improperly installed. If he sells a lot of these doors, the phone call from the manufacturer will get his attention.

Forget about your HOA. Forget about caulk. Forget about posting pictures. This is a do-over and it starts with the salesman. Keep us posted please.

Happy Thanksgiving everyone! Thank you again Joseph for all that information. Before I throw threats at the salesman could I get one more opinion..

So looks like they did use "Silicone Caulk like required from "Endura manufacturer's installation instructions". Spoke to salesman and he told us silicone takes longer to settle.. only when it gets lots of sun, he claimed the silicone caulk was not settled the 1st day it rained

Well it rained again today and this time didn't see any water get inside. Does that mean everything is fixed? Still worried about the little light peaking out at center/bottom (by weatherstrip) of door and sides. etc

He said wait 1 more week to see if we get any more leaks and if we do he would send someone from door manufacturer to take a look at it.

What do you recommend we should do here?

1) Wait 1 week to see if we do get any more leaks, if not that means our doors are fixed?

2) Still tell the salesman to bring someone asap to fix all those open light spots or we will inform division of inspection of his delinquent license, etc

I've never heard of silicone needing to "settle". It needs to cure, but that happens with hours of contact with air. A gentle rain is not enough to dislodge or dilute even freshly applied silicone.

Any caulk used is by now fully cured. Close the doors and blast them with a garden hose on full power. There should be no leaks; no need to wait a week.

Outswing French Doors are a train-wreck waiting to happen. I agree with Joseph and I would have pushed that door to the interior more.

X2 on getting the water hose out & blasting the door.

do it again when contractor is on the job.

hard to say it doesn't leak when you can show

exactly where it does leak.

best of luck