Is it a continuing problem or just this one time? If it's just this time, you can try rebooting the computer. That's about as technical as I get. Good luck, JoAnn.

And clearing the cache sometimes helps with oddities such as those.

I think its a malware problem. What can I do for that? I don't have any thing to remove it. Thanks

Download and run Malwarebytes. Make sure you use the free edition.

Correct use the malwarebytes free, update it immediately then run full scan. When doing the download and install watch carefully and do not choose the free trial version, continue with the basic free version, if you choose the trial you are getting the pay version for a trial period.

Raven, do you still recommend Landzdown? They have helped me a lot in the past, even recently. Corinne.

No need to panic. Malware and viruses tend to boastfully announce themselves. Is there any sign of that here? A freeze sounds like more of a hardware or software problem.

First order of business is to clear history, caches and all personal information in all browsers. I agree with the reboot suggestion. I would do that and then try those same sites with a different browser.

What happens when you use other programs (something other than a browser)?

If the same behavior continues, only then I would turn to something like Malwarebytes.

Everyone should routinely run anti-virus and anti-malware programs, whether

the computer is acting up or not.

Agreed anti malware programs like the extremely effective malwarebytes is an excellent addition to your security and can be updated and run weekly as well as your Antivirus software. It will not conflict since it's an on demand scanner and only runs when you tell it to. It's about the most effective malware removal tool and the free version is excellent.
Yes absolutely I am still with Landzdown and the team there is a wonderful group of very helpful intelligent folks. I know that they have helped many friends from GW. Always feel free to go there and visit or ask for assistance.

Comprehensive security suites block most malware, adware, etc., so that they don't get downloaded in the first place. If you install and use one of the better suite products, anti-malware software is rarely needed.

I had this type of problem some time ago (using Firefox) and it turned out to be an incompatible extension. I'm sorry, I can't remember which one but you may want to disable them one by one and see if it helps.

JoAnn_Fla, I have a sneaking suspicion that malware, per se, isn't your problem. I'm thinking more along the lines of ads plugging you up. They can take a lot of resources. Rebooting, dumping cache and cookies are a good start too. What browser do you use and do you have any ad blocking extensions or anything?

I have ad block plus. I did a scan and some other things yesterday so maybe its fixed. I use firefox. Rebooted several times and that made it go into safe mode then had a time getting it back. What exactly is "dumping the cache" I hate losing all my passwords then having to put them all back in every time.

mine isn't' like that.

Firefox is a little bit different this link explains how to do it for all browsers including Firefox. You can select which boxes to check, if you only want to clear the cache only choose it Cache

I gave the information on malwarebytes because jo Ann specifically asked for something for removing malware, she also stated she uses AVGfree, malwarebytes is a good companion security software for that. Her problem could be malware related or not but running a scan is something that should be done routinely anyway.

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Thanks for pointing out the Ctrl-Shft-Del hotkey sequence, that's useful. I think everyone should have their browsers set to clear browsing history and all other data when closing. Doing so can prevent SO MANY problems of misbehavior but if not, this key sequence can be used.

I try to not suggest corrective steps (with anything) before having some sense of what the problem is. The press and the internet world have so sensationalized random passing security issues that too many think that any PC misbehavior is automatically from a virus or malware. It's usually not the case.

Malwarebytes is a fine product. I think it's more efficient to do other things so that its regular use is unnecessary. Better to use tools to prevent issues in the first place than to have an arsenal ready to handle avoidable problems.