Question about the Cloud

10 years ago

I have no clue how "the cloud" works, how to use it etc. I want to delete the info that is stored in my cloud. How the heck do I do that? Called my daughter the other day and asked her and she said I have no idea how that thing works, haha.

Anyone in the know want to give me some guidance?

Thanks.

Featured Answer

ravencajun Zone 8b TX

10 years ago

I would take the phones back in to Verizon and have them figure it out it sounds like something might not have been set right for your new plan. Some of the phones come pre loaded with so much gunk from the phone company and the phone manufacturer that there is no room left to put what you want on it. I don't have an Iphone mine are all android based so it would be different sorry I can not help more.

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Comments (8)

PKponder TX Z7B
10 years ago
Where are your documents/pictures stored? There are several 'cloud' applications that can be used to upload or backup your files/pictures. I use Google Cloud for my phone and to access those files, I launch the app.

The cloud simply refers to an 'offsite' location or server where you have an account designated to storing your stuff. It's a place to store your files as a backup to your local computer or to store files to free up space on your computer hard drive or your phone.
User
10 years ago
The cloud is basically an off site server where you can store larger pictures or files that would otherwise eat up a lot of space on your phone, computer or tablet. It's also a great way to store a back up of your system so if it should ever crash, you'd be able to still retrieve all your information. If you have an Apple product, you can access the cloud information via settings.

I have to ask though, if you're not aware of what the cloud is or what it's for or how to work with it, are you sure you want to delete what's there? And if you're going to delete those files, do you have them saved somewhere else?
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katlan
Original Author
10 years ago
I honestly don't know what I'm talking about here, haha. Daughter has an iphone, DH got me one for Christmas and now he has one. I turned off all programs/apps etc. that were connected to the cloud. It's only stuff from my phone, at least that I know of.

I changed my phone plan with Verizon to the XL plan. 12 gigs of data for the price of 10. We already had 10. What I didn't notice until after I did the switch is we went from 25 GB to 5 GB cloud storage. DH is away on a hunting trip and was trying to take pics and send them and he can't. It said he was out of storage. He deleted a bunch of pics and videos but he still can send a pic to me. I thought maybe it had something to do with our cloud.

I just don't know how to access it to see what all is stored there. On my phone when I go to settings, iCloud then storage I get a message that says "iCloud storage details are currently unavailable. Try again later." Has been like that for days.
User
10 years ago
last modified: 10 years ago
How to set up icloud on your new iphone

They didn't set up the cloud storage (that you're paying for) on the new phone, it's easy to do, but I suspect you don't know your login or password. If it were me, I'd go to the Apple store. Or you can try to set it up on your own via the Icloud in settings. Once it's done then you'll be able to send pics again.
User
10 years ago
last modified: 10 years ago
Just read the rest of your post...sorry. Go to settings, general, storage and icloud usage. Then manage storage in icloud, it will have all the storage info there. I still suspect that you don't have icloud set up. If you don't have an Apple store close buy, I would go to Verizon.
katlan
Original Author
10 years ago
Well, I used my email and my apple password and it said I was logged in. Went to settings, general but there's no storage and icloud usage on the next page. From top to bottom.....

About

Software Update

Siri

Spotlight Search

Handoff & Suggested Apps

Accessibility

Usage

Background App Refresh

Auto-Lock

Restrictions

Date & Time

Keyboard

Language & Regions

iTunes Wi-Fi Sync

VPN

Reset
katlan
Original Author
10 years ago
When I got to settings, icloud the next screen has my name with my email directly beneath my name. The next line says...

Family information is not avai.......

That's all it says. Very next line down is Storage. When I touch that it says

Storage

iCloud storage details are currently unavailable. Try again later.

Highlighted at the bottom is Buy More Storage, ha!

Thanks everyone for your help. Guess it's time to call Verizon.