No. I've always done my own or hired my crew to do it. A good install crew will charge between $800 to $1,000 for removal, install and trim.

No, but DH just drove 1000 miles to install some exterior doors for his brother that he (brother) bought from Lowes. I would be afraid for Lowes or HD to do any home improvement work for me. I know some people don't have a choice but I do. Lowes tried to hire my husband as a carpet installer. Their pay was utterly insulting ( I thought, DH just laughed)! I don't think they have top notch contractors :o

I did and I regret it. Not because the installation quality was shoddy. I think that I would have had a better experience going through a door supplier/installation company. The prices are the same and the warranty is better.

My mother spent over a year with Lowe's trying to get a new front door installed and installed properly. It was a nightmare. She finally went someplace else and hired someone to install it and it came out nice.

I think you will do better at a door/window company. You can check Yelp for reviews, Angie's List, or ask around for recommendations from neighbors and friends.

Buy the door from HD but have a good handyman install it. We are lucky to have a crew of good professionals. Just ask around.

I have heard many stories like the ones posted. Once in a while there might be a positive story, but statistically, it's not in your favor. And then, like Annie said, it takes forever to correct the mistake.

I haven't, but several years ago DD2 ordered a new Feather River door w/ sidelights and transom from Home Depot. The installers were subcontractors. The ones that did her door did a fantastic job. A few months after it was installed, but door got several bubbles - stained wood-look fiberglass. She emailed pictures to FR and within two days a new door was ordered. The only downside, it was delivered to local store and we had to pick up. A third man came to remove/replace. It was not a bad experience.

Several people on her side of the street have gotten doors installed via Home Depot (the sun shines on them. all. afternoon. and wood doors just do not last without cover), and no one has had a problem that I'm aware of. We spoke to several homeowners to see where they had ordered from and I haven't seen workmen or problems with other doors.

That said, like people above posted, it can be an unpleasant experience, but DD2 had a great experience.

Had a good experience last year with Lowes. Several neighbors used them too and I haven't heard complaints.

Call a couple of your local lumber yards and ask if they have carpenters they refer out and hire a carpenter to do it. Most of the lumber yards have a list of people they work with all the time and do give out their cards. I learned that the best way to get the best help is to ask others in the same trade circle. They don't typically refer people they know are terrible.

Lowes installed my doors. What a cluster of catastrophes, It started with their crew coming out to measure. Then they came back with the windows and doors that THEY measured and the doors were so much smaller than the openings that they looked ridiculous. The doors were Pella wood sliders, very nice, but too small for the openings. I begged them to make the doors bigger, not smaller, but they said they could not. Then they could not find trim to fit the doors, so they left the last trim they bought in my yard to be rained on. As they were preparing to leave, I asked what they were doing with the trim and they told me I had purchased it and I could do whatever I wanted. This was their 6th try at installing said trim, so they never came back. I called and went to the store in Simpsonville, SC every day for weeks. I contacted the CEO of Lowes (not the current one) and he told me Blaine (the fellow in charge of my special order at the store) told them that I had ordered smaller doors to save money! first of all, I begged to make the doors bigger and the larger doors were less money because they were standard size. Now fast forward a few years and the largest set of doors will not even open at all! I had Pella out to my home and they said the doors were installed wrong from the beginning and that they need to take the whole thing out and reinstall. When the doors were first completed I was told that they only needed to be adjusted and I was doing it wrong. Can I sue lowes? Really angry!

I’m so glad that I’m looking at these comments. Lowe’s came out to give me an estimate for exterior French doors. I was looking for a price around 1400.00 they came back with a price of 2400.00. They stated that they would have to add extra siding and panel since I had an Anderson sliding glass door that’s 70x 82 instead of the standard! It took me over 3 weeks to receive that price! I will not work with them at all! Thanks for the confirmation!

They are awful. The install service is separate from lowe. They tell you the other one has to do it. 2 weeks and I still do have a functional front door. Talking to a lawyer now.

Elizabeth_blaszik - Forget the lawyer - the ONLY way that you will get any restitution is through small claims court - it's a pain but easy and cheap. Lowes has high priced lawyers on retainer and will try to bambozzle you but will settle because they do not want to lose a case and have it in the record for future customers to see. Don't be intimidated!

I am seeing a lot about install - but what about the quality of the door ??????. I have my own installer.

Terrible. Absolutely the worst. Lowe's has hired out door installation to Summit Installations, an Oklahoma - based company. I paid for the door, and the installation, at the Lowe's store, but Summit called me a few weeks later and said I would have to pay an ADDITIONAL installation fee because ''the price has gone up.'' I went to the Lowe's store and demanded to talk to someone in charge -- the manager wound up waiving the additional install fee. But in all, it was THREE MONTHS from the time I bought the door to when it was installed. I will NEVER set foot in a Lowe's store again.