@sparky they didn't try running it at all... they just ploppled it down, attached the water hoses (WITH HOT AND COLD MIXED UP!!) and plugged it in. didn't even try to run it. are they supposed to try to run it?

they couldn't find the feet as of tonight! they said they'll just pick up new ones in the morning, and i told them it was the last one and it's on clearance but told them the other two stores had them, problem is the other two stores were floor models and the feet come on a cardboard thing inside the tub so chances are they were taken out and won't be easy to find. for now they have me scheduled to come out tomorrow and they are sending different guys. They had the boss of the delivery place call me and i told him how they didn't even read the directions, just plopped it down and left- unbelievable, and they rushed out of here so fast, i asked if its level and said "that's it??" and thye were like yup, self leveling and it's good to go. i can't believe they lost those feet!!! i guess they can order new ones from F&P if they can't get from Lowes stores, but then i'll be out of a washer for a while! so crazy i still can't believe this really happened.

Eyeymg, I know how you feel, its crazy, those delivery guys are horriable. I don't know if you read any of my fairly recent posts about my new washers from sears, but to make a long story short, all 3 washers were broke, and I paid delivery for delivery, put in place and set up, they did not do their job.and when my son gave them a 15 $ tip ( I wasnt outside when he tipped) I wanted to scream. Call the store again in the morning and complain, you should get some kind of discount for this hassle.

Well, you can run a business that way, the question is for how long? If they continue to follow Sears lead it will be quite a while but then eventually they will go under.

Yep, and sears is in the lead at full trot.

well after MUCH aggravation F&P is sending out replacement feet and I am scheduled for service on Wednesday. I will hopefully have an update for you then. If this washing machine solves the vibration/shaking issue this will all have been worth it. have a good weekend!

Sorry about your trouble but Yes in the end if it all works well it will be worth it. I'm hoping it will spin fine. Maybe they left the feet in the box .

No, F&P washers are not self-leveling unless the design has been changed in that regard (although the top-load dryer does/did have self-leveling rear legs). In any case, 100% bubble-level is not so important as is the weight evenly supported at all four corners.

Yes, the rubber pads are not pre-installed in the legs. Inserting the pads is one of the stated installation steps. WTH is with all the idiot delivery/installation crews nowadays? I've always done my own installs, there's nothing particularly tricky about it (except maybe if gas connection is involved).

I'll be surprised if the F&P machine fully solves the vibration issue. There's nothing magical about F&P toploaders regards to load balancing or vibration control. However, the tub suspension design may be different than the OP's Maytag (she didn't cite the model of the machine) so some degree of improvement may be garnered. She also hasn't cited which F&P model she selected. There are three on the U.S. market ... one agitator model and two HE/impeller models. They all have the same suspension design of hanging the tub on four spring-cushioned rods mounted at the top corners of the cabinet ... which is pretty much the same as all other brands except Speed Queen.

She got the agitator model. Was at Lowes reg price $799. I had told you about my neighbor having the F&P and hers was very sturdy but was on first floor.

After they get her feet maybe it will do well. Can't believe(and Yes I can too) they lost them. Much be a bunch of kids delivering now for these places. I wasnt sure if the washer had self level feet in rear or not. Lowes told her she can exchange if shes not satisfied. Planning to get a Cabrio I think if the F&P dont work out.

I wasnt familiar with her Maytag. Said it has an agitator but a 4.0 tub I think. Maybe a Performa? The Maytags I have seen and used and had/have are dead still in spin.

So tomorrow is your day. Hope all goes well. Let us know.

hi all, the maytag i had is 4.0 tub, MVWC6ESWW1 and belt driven. i'm hoping the direct drive of the F&P will help things (the model with the full agitator is what i ordered). And yes next step is the cabrio and next is the speed queen. SQ is last bec i can't buy it with a return policy so even if it doesnt help in the end i'll be stuck buying something that didnt' help. also the tub is smaller and it is most expensive.

to update you on the service call to finish the installation...well I called to follow up on the rubber feet today and F&P mistakenly sent them UPS ground instead of overnight so they are only expected to get here Thurs! so i asked them to overnight me a new set so i can get them on Wed. it prob won't be in time for my service call but at least i can then sched service for thursday instead of friday (we have so much laundry piling up! that one day does make a difference!) on a side note i was supposed to get a robocall with my time slot for service which never happened so i'm wondering if i fell through the cracks with that. I'm going to be in touch with them in the morning. this has been a hassle every step of the way...oh well.

The Cabrio will have a suspension system resembling the F&P if I am not wrong so if the F&P doesn't work my bet the Cab won't either.

The cabrio says here ( https://www.whirlpool.com/Buying_Guides/buyingGuide_laundry.pdf ) that it has "Quiet spin technology provides superior
vibration control and allows for 2nd floor
installation." i was hoping it was different than a typical top loader (F&P)...so as far as you know, it isn't?

well the overnight pkg never got shipped out yesterday and is instead being sent out today sooo i will be receiving two packages tomorrow - argh! so i have them scheduling me for the last apt of thursday for installation and hopefully 1 of the packages will arrive by then. if not, they will come out friday morning. this is getting slightly ridiculous.

No I really think it is the same or very close. They( Wpool) hang from 4 rods so the tub is very loose. I have also read that after a while(few years maybe--depending) that the rods can warp and start giving trouble in the spin with banging around etc. My friend had hers F&P about 8 yrs and so far hasnt had any trouble with that. Dadoes can tell you more than me because he has a F&P or seems like maybe 2 of them but I could be wrong. Just hope for the best.

The first-released Cabrio (and Kenmore Oasis and Maytag Bravos) models circa 2006 and continuing for a few years were based on F&P's design, using the same (SmartDrive) main drive motor. There were both deep-fill agitator and low-fill impeller models, the drive system works for either by changing the controller software.

Current Cabrio models may be of either the F&P derivative design (more expensive 8xxx and 7xxx models) or a Whirlpool-native belt-drive mechanism (5000 and 4xxx series).

Tub suspension is pretty much the same for either ... the tub hangs on four spring-cushioned rods and the inner basket has liquid-filled gyroscopic balance rings (either at the top, or both top and bottom).

The suspension rods don't warp. The spring/cushioning components may wear over time and not function properly.

i'm looking at the 8040 ( WTW8040DW) model that lowes carries. (i know you'd think i'd move away from lowes by now. but it was on sale for 699 through yesterday so I ordered it and scheduled delivery for next week to give me a chance to try out the F&P. hopefully the F&P will be great and then i'll just cancel the order. if not i'll have it already ordered at the good price. i wanted to try the cabrio before the SQ bec its returnable. Do you think its a total waste to try the cabrio? Also is the SQ with the agitator built differently than the f&p and the cabrio, that it won't shake? is that one worth getting? (i also noticed the duet says it's good for second story but i hear front loaders shake even more...any knowledge on the duet? although i prefer top loaders...) Thanks so much for the feedback!

SQ is a totally different suspension. They never kick off in spin with out of balance loads. Their system can take it and keep it from walking/shaking--BUT--if you have a weak spot then it might shake some. I don't see the SQ walking though. Out of all them the SQ has the very best build and spin system but after you said Lowes I though F&P because they can give you the high speed spin like a front loader which SQ does not have. I am not sure what the spin is on the wpool but that might not be important to you anyway. The Paykel is adjustable though(spin speed) so you dont have to use the Max speed.

Go to SQ website and see if they show a picture of the "guts" of the top load machines. They are the heaviest TL on the market that I know of. Maybe the Paykel will work.

i noticed that there are diff spin speeds on the paykel and i'm willing to go to medium speed on it if it leaves the clothes decently dry. its just a drop less rpm than my old maytag so im hoping the clothes won't be too wet on that setting...the SQ has a higher spin speed than the medium setting and my old maytag but maybe with the diff spin system it wouldn't be a problem...ok so at least there is still reason to be hopeful for now ;)

When I look back at your original post....the proffered solutions have not helped. The balloon construction may make it impossible to find something that doesn't vibrate too much...then your choices are to move the laundry room to the slab area (a big deal) or use a laundry spinner as an extra stage bewteen washer and dryer. Have you researched those?

i never heard of a laundry spinner. i'll look into that. so then you run the washing machine without spinning it? isn't there a spin cycle midload too though? i'm really hoping there was something wrong with my old machine that made it vibrate so much and hoping a new one will be a OK . i know that is being super optimistic. *Update, the only team on call today is the same ones that orig installed the machine. and i absolutely do not want them coming back they were so rushed and unthorough and clueless and caused me all these problems. (they also scratched the front of the machine bringing it in i guess and scratched off the finish, i never mentioned it to the delivery place yet...) Sooo they have me scheduled for first thing tomorrow morning.

I missed that this house was a balloon construction. I've understood that balloon construction was not conducive to upper story laundries.

wait...no one ever confirmed this is a balloon construction home. i don't know that it is...i tried looking it up on line and wasn't able to tell what that means... what i can tell you is that the outer wall (which is now an interior wall bec of the addition we put on) did Not have one continuous stud running vertically from the main level up to the upper level. They have a horizontal beam in between the floors. And running under the floor is 12" apart joists. These were reinforced(?) to the support beam with face mount joist hangers when we did the addition.

(the laundry room is right at the corner of the original house.)

Hmmm I thought I had understood balloon from a prior post. If that is not correct, great...

you would (spin on slow?) enough to get the water out of the tub and then you would move the clothing to the spinner- I think they take two minutes-and from there to the dryer.

There are lots of people out there with washers and dryers on the second floor who are not experiencing these problems, it seems to me that something else is at play here and I have no idea what.

im hoping it was just a terrible washer that i had before that vibrated like crazy (which then transferred to the floor and shook the house) and now with a new washer i'm hoping it wont vibrate like crazy so it wont shake the house...this is what i'm praying for, i'll know soon...

my contractor said my orig house was built the way ppl still build houses today. so if balloon construction is no longer to code (? i read that somewhere) then my house is not a balloon construction.

Let us know how the Paykel does.

i would love to update you...BUT this saga continues, lowes took me out of the schedule bec they saw i'm scheduled but have nothing getting delivered so my windwo was 8-10, at 10:20 i followup and found this out. so they said the guys will come to me after their current neighborhood so now we are looking at 1:30 pm. however i need to run out after that - i dont want to just turn it on and leave... i want to monitor it..so I might not get to run a load till tomorrow night. :( I will DEF update you guys then!

Running a load now. it did the first spin cycle and just the slightest wiggle of the machine...no shaking of the house. i'm hoping i just had a crazy shaky machine before...but I'm wondering if the first spin cycle isn't set to the fastest...maybe only the second spin is on the high setting to really dry out the clothes. I'll have to wait until the load finishes to know. but so far so good!! BUT i should mention i did a pretty small load, so its not as much water and weight in there etc. I'll do a linen load tomorrow night and keep you posted. I'm cautiously very hopeful! :)

This may sound silly but for me when you first use one I think it's best to start it out about med spin. This way it can sorta "settle in" to the floor. By this I mean the feet will stick to the floor pretty quick where as the first load or two it is more apt to "slide easy" . I had the trouble years ago with some new flooring till it got settled in. Then I hasd a top loader, didnt shake the house down just wanted to slide a little sideways. But that soon stopped.

its sitting on porcelain tile though... so i dont know that it could settle in much. It seemed to me like the second spin was alittle faster and that it had to spend a few min adding water to adjust the load balance. it still wiggled possibly a drop more than the first spinning cycle or could be my imagination. but no shaking of the house! though you can feel the hum/vibration a little although that's also hard to tell if i really feel it or if i hear it so i think i feel it ;) either way it is at a totally acceptable hum. i'm going to try a linen load tomorrow night - that's the soonest i can monitor the load. it will be a much bigger and heavier load, i'm hoping that even if it is too much for the machine i'll try it on medium instead... thanks so much again for the help so far. i plan to update tomorrow night!

I should reword the settle in part. I made that sound like sink into the floor but what I meant was the rubber feet sticking to the floor from the weight of the washer. You know if you have ever moved a washer or dryer that has been in the same spot for a while it will be stuck to the floor. Hopefully this will fix it for you I sure hope so. Sounds much better.

Running another load and its doing great. I'm so excited! Its reg clothes. I need to do linen, it says in the instructions for bulky items to select a slower spin speed...im wondering if linen, like large duvet covers should be done on a med spin speed. Sparky, any chance you can find out what your neighbor does? And thanks so much for recommending it, i know it's possible other machines would have worked too...could just be my belt driven one was bad...but i did want an agitator style and i read great reviews and the price was very good so I'm really happy :) I hope it continues to be great!

This is great news. Have fun.

Happy Washing!

Yes you did get a killer buy on this machine. I like them because you can either get a water saving shower rinse OR the fabric softener full fill plus the fast spin. I will ask her about the Bulky spin. Does Bulky spin on Med spin speed? If so that is about 600-700 rpm right?

I am SO glad this is working for you cause if not I would have felt bad since I suggested trying it. Let you know tomorrow when I ask her. Too late tonight to ask.

so in the end i ran it on regular with the fast spin by mistake...i had changed it to medium on the bulky but then decided to do it on regular and realized that changed it back to the preset of a fast spin so i decided to leave it and see what happens, it was fine! but i'm still curious what she does so please let me know. i'm going to do a blanket on bulky spin and change the spin speed down to medium i think. (the medium spin is 6xx rpm) i never use the fabric softener full fill setting yet, i'm basically using it at the auto settings at this point. btw the second guys that came out saw the scratch and said i should call lowes and i might get 10% off. i don't know if they will since it was already discounted but i might as well try it.

I would try to get the 10%. Glad the fast was fine. Can you tell the clothes are drier than in the old machine? I would do the blanket on bulky/medium spin. I do know she said some cycles do differently--like Perm Press/Easy Iron whatever they call it. I did read where to be careful pulling large items out because if they catch on the bottom of the agitator(fins) can break as you are pulling out heavy things. Let you know tomorrow what she says.

yes, clothes seem to be quicker in the dryer. i should time it to be sure. used to be i had to wait on dryer to transfer a load if i was doing a bunch in a row but now i'm waiting on the washer...although the washer does have a longer load than my old one! so i really should time it. and blanket is in on bulky/medium now seems to be doing ok... thanks!

I asked my neighbor about the Bulky. She said hers is old enough that it doesn't have the Bulky. She said she just did sheets and all on Norm and things that you didnt want to wrinkle so much(maybe like Duvet cover) on Easy Iron. She did say when it is something heavy with chances of unbalancing she would use the slower spins. She said hers does do the balance/rebalance routine but depending on what it is or how much is in there it still might shut off and you have to manually adjust but not very often. Said it balances better than any washer she has ever had.

Did you do more laundry today? If so I hope that it did well. Now what will you do about the Wpool?

thanks for that info! i did a few more loads of laundry today with another one in right now (after a week and a half of not being able to do laundry i have plenty to catch up on to test it out! ;)) . and yes, still working well!

this model has two options for out of balance, the factory setting is that it shuts off after trying to rebalance if it's unsucessful and then you have to manually do it or you can change the preset to instead keep trying to rebalance (adds some water and agitates it to try to balance it) for now i have it on teh preset so that i can monitor if it actually needs to rebalance it. it hasnt needed it yet.

as of now i plan to call lowes tomorrow and cancel the whirlpool

thanks again!!!

Just FYI--I think the F&P has a better(longer) warranty than Wpool. Glad all is going well.

Regards to balancing for spin ... it doesn't really do any rebalancing on the default option. It just tries spinning three times by revving up to a slow RPM while checking the inertia characteristics for off-balance before giving up and beeping for help. Each rev-up does extract some water so the load gets a bit lighter on each attempt. Assuming the auto-recover sequence hasn't changed from my older models, it only fills/redistributes once, then tries again three times to spin and will stop and beep for help if it still can't.

Anyway, nice that the F&P is doing much better for you on the vibration issue. The max spin speed is 1,100 RPM (up from 1,000 / 1,010 on previous models). Medium I think is 700 or 600 depending on the cycle, and slow is 300.

dadoes, . you are correct i just looked at the manual closer, it only fills once to try to redistribute if i change the preset, i'm leaving it on default so that i can see if it ever has to just to learn abt the machine a little more...after "getting to know it" and i see how/when it is out of bal i will change that preset , spin speeds are 330 , 670 and 1100...which is pretty amazing that it is doing much better even though the spin speed is way up from my old maytag (which was around 69X i think)

I would try to get more knocked off the price for the scratch. They should do that plus the fact they lost the feet and you had all that time waiting. That is worth something.Plus it was very uncalled for. They need to pay closer attention.

so i called lowes and mentioned the scratch and they offered me 15% off or a new machine. i took the 15% off...i don't know if they could have even ordered another one for me but i def wasn't going through another delivery process just bec of a scratch on the machine. i'm very happy with the 15% off.

then i called the 3rd party delivery co's guy i had been dealing with all along...(way back i asked abt compensation for the hassle from lowes they said its the delivery company's responsibility so at the time i asked this guy i was dealing with and he said he def would be giving me something.) so i called and asked for compensation he said he'll get back to me...that he has to speak to lowes etc so i mentioned that i got the 15% from lowes for the scratch bec i never mentioned the scratch to him so i didnt' want him to be confused. and told him that when i asked lowes abt compensation for the hassle they said the delivery co is responsible. anyway he called back and offered $75 in lowes gift cards. I tried saying its so little, i'm getting that much back for a scratch and this was a huge hassle and totally avoidable had the delivery guys not dumped the machine and ran...if they would've just read the instructions they could have done it properly, and then on top of it they lost the feet etc that it was not a mistake, it was laziness and negligence etc...but he still said all he can do was $75 so i said fine... lol so assuming the above comes through it will cost me $356! still would not want the hassle of the feet, not worth the aggravation but the scratch is prob worth it ;)

on a side note, when i called the delivery guy i've been dealing with extensivley, i introduced myself saying "hi, i'm the lady with the rubber feet" haha

Great Deal even with a giant hassle. Washer list for $799 best I remember, but maybe on sale, can't remember. Then to get it for final $356 Wow!! I think that's awesome. Plus you like the washer and so far spinning like a champ. Glad it is all settled.

Hope that you have had a good week doing laundry and everything is still a "plus" with the washer. Just checking...Have a good holiday weekend.

yes everything is good! thank you! have a nice Labor Day weekend!

I read this with great interest. I'm glad you found your solution. I've had a stackable front loader on my third floor for ten years. It's vibrates the whole house -my dishes clank in the first floor. Now the spin cycle is super loud so I'm thinking of replacing it. I only have room for stackable so need a front loader to go under the dryer I have. Any suggestions?