Vinyl replacement window problem
11 years ago
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Comments (11)
- 11 years ago
- 11 years ago
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problem with Andersen vinyl clad windows
Comments (7)Andersen contracts out their service work so this is unfortunate that they don't have any record of your job. What you need to do is talk with Andersens SAR(Service Accountant Rep)in your area. This person is the one who has hired these subcontractors out to contact you. They would know about your job that was originally sent in. Unless you didn't first contact Andersen directly through their website or service number. Its very important when you have a problem to contact Andersen directly. Not through a dealer, contractor or whom ever. These people seem to sit on the paper work until they have time to actually do the job then they send it in to Andersen. When a job is then issued it is put on an aging report where it needs to be done in a timely manner. This is why this person wanted to wait until spring. He never turned in your job. So now what do you do? Call Andersen at 1-888-888-7020 and tell them that you want to be contacted by the SAR in your area and tell him or her whats going on. They are the one to authorize your job to be done. Also if you do get them to do so they may replace the sashes but not pay the labor. In regarding the vinyl, the frames are vinyl clad with rigid vinyl side liners. The sashes however are not, they have a polyuerathane finish. Well good luck and I hope you work this out....See Morevinyl replacement windows/please help!!
Comments (5)I was choosing double hungs just because I like their more traditional look. Whats your opinion on sliders vs casement. I'm assuming casement is the better window but is it crucial ? I've heard of all the window styles sliders are the lowest quality, I'm guessing the worst "seal" when closed?? My gut is telling me not to go with DH, but do I go with the more expensive casement or will sliders be just as good? and do you have an opinion on silverline?...See MoreProvia vinyl replacement windows vs Soft Liite windows-which is t
Comments (0)I am wondering which is the better double hung replacement window of the two mentioned above. They both look like good windows but provia offfers a 3 pane window, Soft like doesn't. I am wondering how strong the frames are between the two and how will they hold up to high winds and rain ie hurricanes, storms etc. I believe Soft lite has a good rating but cannot find it on their web site nor on the pro via's site. Is there anyone who has had any experience with these two windows who would be willing to share their info, exp? Thanks...See MoreWhat brand vinyl replacement windows? Best window for the money?
Comments (19)vic, if you are unable to locate one of the brands that are universally well regarded by pros, my best recommendation would be to take a close look at performance ratings. You can look at window performance the same way you look at mileage and horsepower when buying a car. U factor and air leakage are two big ones... There is a little complexity when it comes SHGC and others as the optimum numbers can vary based on climate, but the these ratings are a great guide either way....See More- 11 years ago
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