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sunroomguy_gw

Frequency of defrost cycle on Bryant heat pump

sunroomguy
9 years ago

I have a 3 year new 2800 sq ft home in northern ohio, over insulated, top of the line windows heated by Bryant hybrid heat pump/ propane fired furnace. i believe it is 100K BTU & 5 ton AC. I've never been confident in the installer. have paid for 2 service calls to check system thoroughly and was told everything was correct. I have 2 concerns. at times (not during extreme coldness) the heat pump seems to operate way too long to satisfy the stat which is set to 65 24/7. sometimes this is in excess of 1 hour. this fall/ winter we've been burning wood only up until 2 weeks ago. having had surgery, we now have the heat pump on. the defrost cycle seems to be operating way too often. the last couple of nights I've not slept well and counted it defrosting 6 or 7 times. low temps have been upper 20's and low 30's. is this normal? if not normal, what is typical? If not, what could be causing this? i also found out this AM the furnace was firing with it being 38 degrees out (but set to come on at 20 degrees). I have a call into a different heating company to schedule another system check if your responses indicates I need one. thank you in advance for your professional opinion.

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