Oh dear,

Could your installers have set the angled cabinet out too far?

To include pictures, you need to open up a free account at a photo hosting site. I use Photo Bucket.

ONce you download the photos there you copy the URL code they supply and insert that into your text. Fairly simple, I avoided doing it for a long time- really not that hard. If you search for inserting picture, you'll probably find better instructions. DH is nagging me to get off the computer so he can 'work' Geez... :>)

Were the cabinets in place when they made the template? It sounds like your countertop people screwed up - either when they made the template or when they cut the countertop from the template. You need to get them to fix it.

The cabinets were definitely in place, but without the drawer or door fronts. They were told the drawers and doors would be 3/4" thick. Their standard overhang from the front edge of the base cabinet is 1-1/4" so there shouldn't have been a problem. I'm going to get out my ruler and see if there is a 1-1/4" overhang on the straight sections and on the corner sink angled section. Then we'll know for sure. But I'm telling you, after the countertop was put in, we never noticed if that corner angle didn't come out as far as the rest. Hmmm... I'll post back after I measure.

Ug, and in front of the sink, too, where you really don't want a door sticking out!

It does sound like the counter people messed up, but if it was installed in June, you've probably signed off on it and can't make them fix it. You might have to ask your cabinet guy to be creative...like a partially inset/chamfered/lipped/whatever that's called door on the one cab.

I'm going to try and include a picture one more time...
{{gwi:1951701}}Angled Countertop-Cabinet

RE: Countertop doesn't overhang on angled section

• Posted by: smiller_2008 (My Page) on Fri, Sep 5, 08 at 17:00

Maybe this link will work for the picture:
http://www.showmegirlgraphics.com/images/100_3332.JPG

RE: Countertop doesn't overhang on angled section

• Posted by: circuspeanut (My Page) on Fri, Sep 5, 08 at 17:17

Here you are, smiller:

{{gwi:1951701}}

RE: Countertop doesn't overhang on angled section

• Posted by: fori (My Page) on Fri, Sep 5, 08 at 17:51

Well, $%^&!! Sure looks like they mismeasured for your counter!

RE: Countertop doesn't overhang on angled section

• Posted by: lacuisine (My Page) on Fri, Sep 5, 08 at 19:27

Oy. Oy oy oy.
we are having countertop problems of our own. if your overhang is not consistent, the counter people should fix it. You can't be expected to remeasure everything after they have done their work - that is their job.
When they came out to measure, was that angled cabinet already in place?

good luck, i feel your pain
LC

RE: Countertop doesn't overhang on angled section

• Posted by: kompy (My Page) on Fri, Sep 5, 08 at 23:00

That's pretty bad. I would not let this one slide.

RE: Countertop doesn't overhang on angled section

• Posted by: iris16 (My Page) on Sat, Sep 6, 08 at 0:13

I would definitely request a service call from the installer and ask that it be fixed.

RE: Countertop doesn't overhang on angled section

• Posted by: annab6 (My Page) on Sat, Sep 6, 08 at 1:13

Can you check with the cabinet maker if the cabinet front can be modified somehow to fit? I have no knowledge in cabinet construction but perhaps it is possible to have it cut back.

RE: Countertop doesn't overhang on angled section

• Posted by: holligator (My Page) on Sat, Sep 6, 08 at 8:58

It's obvious that they made a mistake in measuring by forgetting to account for the overhang at that corner. That kind of mistake would be annoying enough just because it didn't look right, but in your case it's much worse.

The cabinets near a sink are the most vulnerable for drips and, ultimately, water damage. Not having a counter overhang there means your cabinets will be damaged in no time. No matter how careful you are, you will have drips at some point and you will have damaged cabinets if you don't have an overhang. I would insist on having that problem fixed!

RE: Countertop doesn't overhang on angled section

• Posted by: smiller_2008 (My Page) on Tue, Sep 9, 08 at 9:32

Thanks everyone for the support. Yes, that base cabinet was already installed BEFORE the countertop template was made. This weekend I took pictures showing how much the actual countertop overhang is by holding a tape measure. That particular section only has a 1/8" overhang. I sent the pictures to the company who did the countertop and they are coming out today to look at it. They've already said that the only way to fix something like that is to completely do it over - which would be a huge mess and inconvenience... not to mention the fact that it would mess up the glass tile backsplash. Of course, had our cabinet guy completed the kitchen - and doors - when he was supposed to have, we would have noticed the problem BEFORE the backsplash was tiled and it wouldn't be such a huge issue.

RE: Countertop doesn't overhang on angled section

• Posted by: idrive65 (My Page) on Tue, Sep 9, 08 at 10:20

I wouldn't be surprised if they push the "huge mess and inconvenience" factor to convince you to live with it, but don't. That drawer's top edge is going to catch water drips and be a mess. Every time you're at sink you'll see it and lean against it and be annoyed by it. If the bottom row of your backsplash tile is caulked I believe they should be able to remove the countertop if they work carefully.

RE: Countertop doesn't overhang on angled section

• Posted by: weissman (My Page) on Tue, Sep 9, 08 at 10:37

Don't live with it. They screwed up - it needs to be fixed.

RE: Countertop doesn't overhang on angled section

• Posted by: lacuisine (My Page) on Tue, Sep 9, 08 at 10:51

Do over! The common practice is for the ones who made the mistake to try and convince the one paying the money to "live with it". Our countertop guys (7 weeks and counting, my SIlestone is STILL not right), tried to do that and my husband promptly responded, "If that's our only option then please refund our deposit." THat got him moving to find a solution FAST.
Do over, do over, do over! Be firm and clear.
good luck!

LC

RE: Countertop doesn't overhang on angled section

• Posted by: circuspeanut (My Page) on Tue, Sep 9, 08 at 11:43

Definitely be firm and make them do it over - the handle on that drawer is going to poke you in the belly every time you turn on the faucet. :(

RE: Countertop doesn't overhang on angled section

• Posted by: igloochic (My Page) on Tue, Sep 9, 08 at 13:09

If you live with this, you need to be prepared to live with a damaged cabinet, and with a hit to your resale (because if I went in to buy that kitchen/house, I'D NOTICE THAT!)

This is why they template for gads sake. I have so many angles on my kitchen counter (sink run) that the templaters actually came out twice, once to do the main template and another to do a trial fit, because it was such a pain with all the angles and wonky walls etc. But they did this so I wouldn't end up with the mess you did.

RE: Countertop doesn't overhang on angled section

• Posted by: elizgonz (My Page) on Tue, Sep 9, 08 at 13:19

To echo what everyone else has said, this is a definite "do over". And yes, it is going to be very, very messy and inconvenient, but that's ok.

RE: Countertop doesn't overhang on angled section

• Posted by: ccoombs1 (My Page) on Tue, Sep 9, 08 at 13:30

Agree with everyone else...that is a do-over. That door will be ruined within a year if it's no done over, plus it just looks bad...like a mistake. Which is exactly what it was.

RE: Countertop doesn't overhang on angled section

• Posted by: moremoremore (My Page) on Tue, Sep 9, 08 at 14:07

Not acceptable. This is clearly a mistake in the template for the countertop...they should 100% know better. I'd demand they fix it, i.e., new slab...

RE: Countertop doesn't overhang on angled section

• Posted by: perqqderqq (My Page) on Tue, Sep 9, 08 at 14:32

I've been reading the "they messed up" threads for a long time and although annoying, it always seemed like "obvious" mistakes like this would have to be fixed by the company no matter how expensive for them...and that is true...but until it happened to me I didn't realize the additional ramifications. You could end up without a kitchen for weeks or god forbid, months more and what if they damage the cabinets when they are removing the counter? Eeek! Scary! I agree that this will have to be fixed, but I feel for you because I know first hand how hard this truly is.

Is there any way they could take out a section, including the sink part, and put a new one in? Seams are all but invisible in solid surface. It might be preferable to living with the admittedly horrible mistake or living without a kitchen for who knows how much longer.

- Jim

RE: Countertop doesn't overhang on angled section

• Posted by: fori (My Page) on Tue, Sep 9, 08 at 15:31

I'd be worried that as it's been so long since installation, they might be off the hook for it. Good luck, and don't settle!

RE: Countertop doesn't overhang on angled section

• Posted by: buehl (My Page) on Tue, Sep 9, 08 at 15:47

Yes, you may end up w/o a kitchen for a few weeks or months longer and yes, they may damage the cabinets. But, in the end you have to live with the "mistake" for much longer...our granite installers damaged a cabinet...and yes, we had to wait a 6 weeks or so for the new cabinet and it meant still no kitchen...but that is highly preferable to living for years or even decades with the "mistake"...especially in this case where your cabinets will definitely be damaged (and it will be your responsibility to fix) if left unfixed...and it will be uncomfortable to work at as well....

It needs to be done right now, while you still have leverage and/or are under warranty (if you are).

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Maybe this link will work for the picture:
http://www.showmegirlgraphics.com/images/100_3332.JPG

Here you are, smiller:

{{gwi:1951701}}

Well, $%^&!! Sure looks like they mismeasured for your counter!

Oy. Oy oy oy.
we are having countertop problems of our own. if your overhang is not consistent, the counter people should fix it. You can't be expected to remeasure everything after they have done their work - that is their job.
When they came out to measure, was that angled cabinet already in place?

good luck, i feel your pain
LC

That's pretty bad. I would not let this one slide.

I would definitely request a service call from the installer and ask that it be fixed.

Can you check with the cabinet maker if the cabinet front can be modified somehow to fit? I have no knowledge in cabinet construction but perhaps it is possible to have it cut back.

It's obvious that they made a mistake in measuring by forgetting to account for the overhang at that corner. That kind of mistake would be annoying enough just because it didn't look right, but in your case it's much worse.

The cabinets near a sink are the most vulnerable for drips and, ultimately, water damage. Not having a counter overhang there means your cabinets will be damaged in no time. No matter how careful you are, you will have drips at some point and you will have damaged cabinets if you don't have an overhang. I would insist on having that problem fixed!

Thanks everyone for the support. Yes, that base cabinet was already installed BEFORE the countertop template was made. This weekend I took pictures showing how much the actual countertop overhang is by holding a tape measure. That particular section only has a 1/8" overhang. I sent the pictures to the company who did the countertop and they are coming out today to look at it. They've already said that the only way to fix something like that is to completely do it over - which would be a huge mess and inconvenience... not to mention the fact that it would mess up the glass tile backsplash. Of course, had our cabinet guy completed the kitchen - and doors - when he was supposed to have, we would have noticed the problem BEFORE the backsplash was tiled and it wouldn't be such a huge issue.

I wouldn't be surprised if they push the "huge mess and inconvenience" factor to convince you to live with it, but don't. That drawer's top edge is going to catch water drips and be a mess. Every time you're at sink you'll see it and lean against it and be annoyed by it. If the bottom row of your backsplash tile is caulked I believe they should be able to remove the countertop if they work carefully.

Don't live with it. They screwed up - it needs to be fixed.

Do over! The common practice is for the ones who made the mistake to try and convince the one paying the money to "live with it". Our countertop guys (7 weeks and counting, my SIlestone is STILL not right), tried to do that and my husband promptly responded, "If that's our only option then please refund our deposit." THat got him moving to find a solution FAST.
Do over, do over, do over! Be firm and clear.
good luck!

LC

Definitely be firm and make them do it over - the handle on that drawer is going to poke you in the belly every time you turn on the faucet. :(

If you live with this, you need to be prepared to live with a damaged cabinet, and with a hit to your resale (because if I went in to buy that kitchen/house, I'D NOTICE THAT!)

This is why they template for gads sake. I have so many angles on my kitchen counter (sink run) that the templaters actually came out twice, once to do the main template and another to do a trial fit, because it was such a pain with all the angles and wonky walls etc. But they did this so I wouldn't end up with the mess you did.

To echo what everyone else has said, this is a definite "do over". And yes, it is going to be very, very messy and inconvenient, but that's ok.

Agree with everyone else...that is a do-over. That door will be ruined within a year if it's no done over, plus it just looks bad...like a mistake. Which is exactly what it was.

Not acceptable. This is clearly a mistake in the template for the countertop...they should 100% know better. I'd demand they fix it, i.e., new slab...

I've been reading the "they messed up" threads for a long time and although annoying, it always seemed like "obvious" mistakes like this would have to be fixed by the company no matter how expensive for them...and that is true...but until it happened to me I didn't realize the additional ramifications. You could end up without a kitchen for weeks or god forbid, months more and what if they damage the cabinets when they are removing the counter? Eeek! Scary! I agree that this will have to be fixed, but I feel for you because I know first hand how hard this truly is.

Is there any way they could take out a section, including the sink part, and put a new one in? Seams are all but invisible in solid surface. It might be preferable to living with the admittedly horrible mistake or living without a kitchen for who knows how much longer.

- Jim

I'd be worried that as it's been so long since installation, they might be off the hook for it. Good luck, and don't settle!

Yes, you may end up w/o a kitchen for a few weeks or months longer and yes, they may damage the cabinets. But, in the end you have to live with the "mistake" for much longer...our granite installers damaged a cabinet...and yes, we had to wait a 6 weeks or so for the new cabinet and it meant still no kitchen...but that is highly preferable to living for years or even decades with the "mistake"...especially in this case where your cabinets will definitely be damaged (and it will be your responsibility to fix) if left unfixed...and it will be uncomfortable to work at as well....

It needs to be done right now, while you still have leverage and/or are under warranty (if you are).