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gone_fishing90

Need to vent about kitchen cabinet dealer

gone_fishing
13 years ago

Ok, so we are 90% done with our renovation. Problem is that 2 weeks ago during installation we discovered two wall cabinets were MIA. Our Kitchen Designer said she would "rush" the order and blamed the manufacturer. She also said they would priority deliver the day it was received there. I called today to check and she said they are receiving tomorrow. Earliest delivery? Next Tuesday. Now I need to take a few hours of my Friday to drive down there and pick them up so I can install and finish this kitchen.

She was way to nonchalant about our problem. While we are very happy with the cabinets I am not happy they aren't prioritizing getting my cabinets to me. I will mention this tomorrow to her manager.

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