I think the deal on CS is basically this. Several manufacturers use just a handful of "Service companies" one such is ADCO. Many manufacturers have deals with the appliance store and if you have need for service you call the store you purchased it from and they haggle with the company for you and then send out a qualified repair person. In almost every case your service is only going to be as good as the person that happens to pick up the phone in your area. So one person that owns XXXXXXx range can call the service company in their area and receive the best service known to man while the next person in a different area with the very same range but different person picking up the phone goes through Dantes 9 circles of hell. Your best bet on service is to purchase the appliance from a company such as COSTCO if you can. With Costco you could take it back after 2 years and they would give you a full refund if it was a lemon. If after several years have passed and you need a simple service then almost best to research on the internet and do it yourself, will be cheaper and more than likely you will do a better job. I have had only 3 experiences with customer service of any kind in the past 20 years that I can think of. All 3 were outstanding service in every way. NONE however were what you can call an "appliance". Appliance service seems to occupy a different space time continuum than any other type of service. I bought a decent Fenwick Fly Rod back in about 1985 while on a trip across country, rod was on sale for 1/2 price and in 85' was around $100 I think so $50 or thereabouts I paid. I fished the heck outa that fly rod for 27 years and it finally broke, I called Fenwick just to see if I could buy the top half of the rod and they said no because each rod is made from a single blank and each blank is a little different so top and bottom have to made together. But he said that rod carries a lifetime guarantee, just take a picture of the bottom half of the rod cut in half and will send you a brand new one to replace it. Did that about 30 minutes later and the very next day I had a brand new rod in the mail. I bought a Vision Grill Kamado smoker/grill last year from Costco. Fantastic grill. The very first time I used it the firebowl cracked. (not at all uncommon for a Kamado) I took a picture, sent it in to the manufacturer and within 5 minutes I had an email response from the VP of the company. They asked for my address I responded and also asked about a Lava Stone from the company that I had purchased and no plate setter brackets were in the box. Within 5 minutes I had an email saying new firebox and a set of lava stone brackets will be on their way today. Within 2 hours I had an email with tracking numbers. Over a year later still using the cracked firebox with a brand new one still in the box it came in waiting. Appears as though it is going to last a really long time with the crack, so I should have a lifetime of fireboxes. Last one was just a couple weeks ago. I bought a Kayak cart called a C-Tug over a year ago. The inner tubes in the tires from the company are horrid for some reason and both went flat, one before I even used it. So I bought two replacement inner tubes with the self sealing goop in them. Was talking to someone else on a Kayak forum and they ordered the C-Tug but with the new tires that do not have tubes at all, they are lighter, wider and would be better for sand, mud etc. So I emailed the company and told them I had problems with the pneumatic tires that both tubes had gone flat etc and I was interested in their new tires and asked if they ever went on sale because I didn't want to spend the $33 each on them at this time. He said I will sell you 2 new ones of their latest version for their cost, $12 each. So I paid $24 for 2 wheels instead of $66+. Now I have 2 sets to use for any terrain I come across. I am really trying to think back even decades and I can't really think of a bad customer service experience I have had, I am sure I must have had one but can't think of one currently. So no matter what appliance you buy, the cost means nothing, you can receive good or crappy service. It just all comes down to whom answers the phone.

Frankie, a few years ago, I could have written your post. The mess was enormous, and I just couldn't see how to get out of it. I was basically paralyzed from the chaos. This is going to be a long post, but I'm going to tell you what worked for me. Not because I think you should follow every step I did, but because maybe my thought processes will help you figure out what will work for you. 1. Get enough sleep. When I'm tired, not only do I not do regular housework, I create more mess. I can make dinner, but then I'm too tired to clean up after dinner. Not a good place to be. Along with getting enough sleep (and it take take a week or two to get to a well-rested place), get a physical, if you haven't had one recently. Make sure you are not anemic or have low B-12 or any of a number of other things that can make you tired and turn your brain to mush. Once I started B-12 and iron supplements, things started to get better. 2. Don't make things worse. In other words, start today to clean up after yourself. Make a sandwich? Before you go to bed, clean up the crumbs from the counter, put the plate in the dishwasher and make sure the mayo, bread, cold cuts, etc. are all back where they belong. Don't worry right now about cleaning up the existing mess; just don't add to it. Some people call this Eliminating the Evidence--meaning that you don't leave evidence of what you've been doing. 3. Find techniques that work for you. FlyLady, if it works for you, is great. But the goal is to find things that work for you, not someone else. These are my techniques. A. Use "wasted" time. Every morning, I stagger out to the kitchen and put on water for tea. While the water heats up, I empty the dishwasher and dish strainer, feed the cat and make my bed. While the tea steeps, I go around the apartment and open the shades and get dressed. If I'm microwaving something, I use the time to change out the dish towel, wipe down the counters, sweep the floor, write a shopping list. B. Get in a rut. For some things, having a set routine can work well. My morning routine can be carried out even if I'm half asleep--put on kettle, empty dishwasher, make bed, pour water over tea, get dressed, open shades. And it has the extra, added benefit that it's 6:15 in the morning and I've already made the bed and put the dishes away! Nothing like starting the day accomplishing something! I have an evening cat care routine that involves cleaning the litter box, refilling water bowls and checking the food bowl. The cat is so used to this routine that she follows me around, checking up on me. The key benefit to a routine is that you have done it so often that you don't have to think about it, you just do it. Somehow, that makes it easier for me to do. C. Try to create habits. I started by deciding I would add one new housekeeping habit a month. My goal for the month would be to do that task every day. I started with the litter box, because why should the cat have to suffer because she came to live with me? I would get out of bed to clean the darned thing if I forgot. But at the end of the month, it came much more easily to me to remember to do it. Then I started washing the dishes every night after dinner. I have a dishwasher, but there's always stuff that can't go in it and that stuff would pile up in the sink until I couldn't use the sink and then I'd have to wash it all in a hurry because I needed to use the sink. But for a month, every night, I'd wash whatever was in there. And I got used to walking into the kitchen every morning and seeing a nice empty sink. At this point, I have the cat care routine, the evening kitchen routine (do dishes, wipe counters/stove top, sweep floor), the morning routine, and an evening routine of change to pajamas, wash face/brush & floss teeth, read for half an hour. Those are the daily routines. Weekly, I deal with one room a day. It gets "tidied up," i.e. everything gets put back where it belongs. Then it gets dusted and vacuumed. Once a month, each room gets a slightly more in depth cleaning, with dusting of the baseboards and window sills, vacuuming behind the furniture, etc. When I started the weekly room-a-day routine, it took me forever to clean one room, because I had to stop and think about each and every step--oops! I forgot to dust those table legs! Oh, heck, I need to empty the trash! Guess I should have put that stack of books away before I backed into it and knocked them down. After two months (it takes me a while), I got used to cleaning each room, I knew the best way to get all the work done, and it took me less than half the time it did when I started. And this was an important lesson for me. It takes longer to clean a dirty room than to clean a room that was cleaned last week. And the more often you clean, the faster and better you get at it. So for the stuff you have to do--dishes, laundry, cooking--try to find a way to make it as routine as possible. I get up on Saturday and put in a load of laundry. Then I clean the bathroom. Then I move the laundry to the dryer and start the second load. Then I make a meal plan for the week and write a shopping list. Then I put the first load away dry the second load. Then I head out to the supermarket. Then I get home, put the food away and put the second load away. It's 10 am on Saturday, the bathroom is clean, the food is bought, I know what I'm eating for the next week, my laundry is done and I have clean underwear for the upcoming week. I can goof off for the rest of the weekend with a clear conscience. (And I do!) But that started with just doing the laundry Saturday morning, and has slowly grown to include the other things over time. Start small. Work up to big. D. Do tiny things. Clean for just 10 minutes. Or clean just one small area--a drawer, a table top. If you do just 10-15 minutes of "extra" housework a day, you will be surprise at how much better things start to look in just a week or two. It may seem silly--"The entire place is a mess! What good will 10 minutes clearing off the kitchen table do!?!" It will make your house look 10 minutes cleaner, and that's better than nothing. 5. Analyze your messes. If the kitchen table is always covered with stuff, sit down and write out a list of the stuff. Why does it end up on the kitchen table? Is it because it has no place else to go? Then it needs a home. You need to find a place to store it. Is it because you enter the house through the kitchen and you need to put things down to take off your coat? Then you need a system to make putting your coat away easier and a system to clear these things off the kitchen table--or in other words, another routine. Clutter, for me, happens for one of two reasons. I don't have any place designated for the stuff to go, or it's too difficult to put stuff away. I'm a firm believer that you can't make it too easy to put stuff away. I remember a Clean Sweep episode where the husband tossed his dirty clothes all over the bedroom floor. So in the final reveal, they showed him his new laundry hamper. And I knew instantly that he'd never use it. It had a lid, for one thing. It was in his closet, for another thing, and it was tucked under a shelf with barely an inch to spare. So, just imagine this. You have dirty clothes in one hand and you approach your closet. You have to 1) open the closet door, 2) pull out the hamper, 3) open the lid, 4) put the clothes into the hamper, 5) close the lid, 6) push the hamper back under the shelf and 7) close the closet door--all with one hand! A big laundry basket on the floor of the closet would have worked better. 1) Open closet door, 2) throw clothes in laundry basket, 3) close closet door. Frankie, you mention putting your shoes back into their box. How do you store the boxes? Are they on shelves that are easy to get to, or are all the boxes stacked one on top of the other, so that it's difficult to pull one out and put it back in the right place? Is storing the shoes in their boxes the best, easiest solution for you? Or would a free-standing shoe cabinet work better--open door, put shoes in cubby, close door? Or shelves? Or putting the shoe boxes on shelves? Take a good long look at what types of things aren't getting put away. It may take some thinking and analyzing to figure out why they aren't going where they belong, and then some more thinking to figure out how to make it as easy as possible to put them away. But once you've found the solution, it becomes as easy to put things back where they belong as it does to keep them out. And your home looks much nicer as a result. And if you've managed to read to the end of this novel, I'm amazed. But I've been where you are and if I can help at all, I want to. I hated living in chaos. I vastly prefer a neat, tidy, clean house. Yours in the messy sisterhood, Cammy

While manufacturers specs require a minimum of just 13.5" (which is crazy) we opted for around 17" which is a little less than the generally advised 18". This way it is below the cupboards but higher than the light rail. My Mom is 5'5" so we lowered it from what HD recommended (about 20") for practical reasons. Initially I wished we left it up (perhaps prettier but not practical) but now I don't think it would have looked any better. I am glad it isn't below the light rail. In terms of depth this is vented to the outside but it has vents on the top that need to be proud of the cabinetry.

we had 2 kids, b and g, then before dh could be clipped we "oops" and omg it was b/g twins, lol...needless to say the appt was made asap..doc that did dh, did have me sign, but it was mere formality...that was 1976...one reason was his wern't reversable..he took a piece of the tube out, and reverse the direction of the remaining... in retrospect, i'm glad i had these 2 wonderful kids. and in the end it was by choice...had a pal who was social worker and could have arranged to ligit abortion but MY choice, said no... i'm sorry to hear that you ladies/guys are having such difficulties still...it's just not right... and as for interferring insurance co's, i'd send them the bills for unwanted kids!