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carol23_gw

Wells Fargo - problem

carol23_gw
14 years ago

This is probably an unusual circumstance. We paid off our mortgage in 2004. We hired an attorney to handle the necessary paperwork to sell our home in 2009.

Wells Fargo sent us a payoff notice in 2004. The page number recording our payoff appeared on their letter as a transposition.( something like page 503 when it should have been 530)

The attorney faxed them many times without a reply. He telephoned them. He then wrote a letter and mailed it certified.

It was costly to us to pay for the attorney's time for a mistake obviously made by a clerk at Wells Fargo.

I am thinking of visiting a local Wells Fargo office to complain and see if I can be reimbursed for the problem caused by them.

What is your opinion?

The cost to us was $ 541.50 .

Wells Fargo finally sent the "Corrective Satisfaction of Mortgage"

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