So, I guess it's all over. Here is the rest of the story.... I purchased a set of 8 wine glasses from a Canadian seller and paid for the shipping also. One glass arrived with a chip on the rim. I sent multiple photos to show the damage, and the seller offered me a refund for the item only, no prorated shipping,(the shipping prorated was only $2.12) and and I had to return the item to him, based upon what he said he was told by ebay. I responded that was nuts, as the return shipping would be $10.00 for the one glass, and he would not pay the return shipping. He then said that the glass in my picture looked 'scratched', so I washed it, and yes, it was all scratched up. He then accused me of switching the glass, as 'his were all perfect when he sent them'. My photo had the light source behind the glass; his had it coming from the side, and just room lighting. I was always willing to accept that the glass was damaged in shipping, but the seller said that was impossible since he used two layers of bubble wrap then a layer of newspaper. He did use an oversize box, and the stuff did slide around quite easily. I guess one could conclude that the glass was chipped when it went into the box, but I never accused him of knowingly sending damaged goods. I finally figured something refunded was better than nothing, so I told him to send whatever amount he felt was fair. Nothing. So I filed a claim under eBay's Buyer Protection Plan. They decided in my favor, told me to return the whole set, and my purchase price and the shipping would be refunded. Onerous conditions, because the seller was not going to have to pay return shipping. I appealed to use common sense and ask them to suggest he refund for the one glass, but 'they can't enforce a partial refund' unless the seller requested it, and I would have to then contact the seller. I did twice, suggesting things were out of hand unnecessarily, with no response. Okay, I'll stand on my priciples, I know it's going to cost me, but at least I will have bought the privilege of the big red negative in his 100% rating, and knowing he will have one action resolved not in his favor. Shipped them all back, eBay refunded the money, I'm out the shipping to return them, and I left negative feedback. And of course, so did he in his comment, still indicating it wasn't his glass. EBay removed the feedback, he's an idiot and rude, unprofessional, accusatory, a liar, and has no sense of accountability. (In his feedback to me, again, not his glass (a lie), I tried to use negative feedback to get a refund (a lie, emails prove it) and the case was reversed in his favor (lie). So all in all it was certainly a learning experience. I learned Canada Post will not insure glassware or china, outsourcing eBay resolution requires the use of a 'cookbook' without any common sense used, all but one Canadians are nice, and sometimes you have to spend money to keep your integrity in place. The credit card company also would have required me to return, at my expense, the items for a full refund. And to be extra cautious with the relatively new seller, even with glowing feedback.

I'm finally appreciating Ebay. I have a partial silverware set from my mom, and have been ordering additional pieces there. It's an old pattern, so it is hit or miss but I've had some good luck recently. So, being a complete newbie at this and having had no luck figuring it out myself, here are my questions: 1. How do I leave feedback for a seller? 2. Can I set something up so I will get an automatic reminder if pieces of the silver are placed for sale on Ebay? If so, how do I do it? Thanks for any assistance, Ann the Ebay dummy

It's easy . . . Go to your Paypal account and click on Withdraw, then Transfer to Bank Account. Just follow the steps in the form.

I buy and sell on ebay. Personally, I wouldn't pay his price to end the action early, because I've gotten amazing deals just following the auction till the end. There are always 'sleepers' that people just aren't watching or paying attention to, and you can get a really great deal. He might have had that listed multiple times and not even sold it, so your opening bid might win it. As a seller he has access to information telling him how many people are watching that auction. If it were a ton of people, he would let the auction play out and hope to make a lot of money. He probably hasn't had a lot of interest and he's probably hoping you'll pay double just so he makes money and doesn't have to pay ebay fees. My advice, wait it out. And keep looking for others while you're waiting on this one to end! Oh btw, you said you didn't see an option for 'completed'. You have to be signed in as a member to see that.