Wolf or New Jenn Air

12 years ago

Replacing our appliances and having a hard time deciding between Wolf and Jenn Air.

We can get Jenn Air Range top, DW, Bev center, 42" integrated Refrig, and their V2 convection oven, speed cook oven and warming drawer all for about $16,000 due to a promotion that they are currently running. They will also give a rebate of about $200 per appliance to install.

On the other hand we can go with a Wolf 36" range top, Wolf Series E wall oven, warming drawer, Miele DW, GE Advantium Speedcook oven, SZ beverage center and a 36" SZ for about $22,000. Theres a $2,500 rebate too.

I know that you should generally choose the best appliance for you and not necessarily stay within the same brand but then you don't get the rebates. We enjoy cooking and baking but are not die hard cooks so overall good quality and aesthetics are what we're looking for.

Does anyone have any experience with the new Jenn Air products. Do they provide overall good performance and are reliable? Or do we just suck it up and get the wolf package.

Featured Answer

puppeez

12 years ago

I have 2 of the new Jenn Air appl and am quite happy so far. I had JA for 20+ yrs in the old kitchen, too. The new double ovens gave me an error code shortly after installation, but they continued to work fine. About 10 mo later I got the error code again, although they continued to work fine I called JA approved repair. They checked it out and ordered a new part under warranty. Every week JA cust svc called to check if the oven was fixed. After the 3rd call and the part was still not here, she followed up and had the whole panel (not just a part of it) sent to me. Ovens are working fine and I'm still a happy JA owner, thanks to the excellent cust svc.

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Comments (6)

outsideplaying_gw
12 years ago
Why Jenn Air? Have you looked at Bosch? I would compare something else with Wolf besides Jenn Air. I'm not a Jenn Air fan as you can probably tell. But I'd definitely compare the Wolf 36" to the Bosch and then go look at the Bosch or KitchenAid dishwashers, refrigerators and bev centers. I just got a great deal on a double KA convection oven and I love their ovens.
rhome410
12 years ago
This was just my own thought process... JennAir has had a spotty history and I had my own issues with a past JennAir range, but the appliance store owner encouraged me to look at the new JennAir when I was on the search to replace my wall oven. It offered new, untried technology, which made me very nervous, and frankly, the interface was more complex than I thought I needed, and looked like it had a lot that might possibly go wrong. I've always been told it's risky to buy the first try at anything, and I wasn't willing to risk the frustration. They also seemed to be trying to come up with something to emulate, while not copying, the Wolf oven technology that's been long proven. So I went with Wolf E-series oven that had what was already known to work, and I love it. I also have a Wolf rangetop.

$6000 is a lot of money, but that 2nd set of choices sounds like (arguably, I realize) the best of the best. Maybe if you need to cut costs, you could make adjustments in that 2nd set, keeping the ones that are the most important to you?

JennAir is now under the same ownership as Maytag, Kitchen Aid, Whirlpool, etc. I haven't heard a lot good about their customer service, when needed, and have read mixed reviews that made me too leery about trusting any of them. It's so hard to get your money back if you're dissatisfied with appliances.
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sayde
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You may not be die hard cooks but I bet you and just about everyone uses their dishwashers almost every day. I would be sure to get the very best dishwasher even if you make tradeoffs on the other appliances. You can read what people think about the brands of dishwashers on the Appliances Forum. Based on reading there we got a Miele dishwasher -- and it is so much better than the old Kenmore we had.
hobokenkitchen
12 years ago
The sales guy at the appliance store I was at today was trying to sell me on the Jenn Air. He said they have really upgraded the Jenn Air brand and he prefers it to the Thermador we have been considering.

I didn't like the look of it though - very boxy. Of course that is a personal esthetics call but I sent a pic of it to my husband and he didn't like the look either.

Good luck with your decision - appliances are so hard!
powertoolpatriot
12 years ago
JennAir products are built to be the top of the line of any products in the Whirlpool family. That's why they cost more, well that and the name. I have friends that work there and they assure me that from the top down, customer service is the company's top priority.
Also they are having a promotion now and if you would like more info, email me and I can send you details.
Wolf has good products as well, but talk about paying for the nameplate.........!

Wolf or New Jenn Air

puppeez

Comments (6)

outsideplaying_gw

rhome410

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sayde

hobokenkitchen

powertoolpatriot

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