Hi Jennifer,

We are in the process of installing a Trilogy pool. Today the electrician is here, then inspection and finally concrete!!! We chose the Orion, 28' x 14', vega color, SWG. We are in Chattanooga so just about 2 hours from your location. This is our first pool. By no means am I an expert (please correct me if any of my advice is wrong) but we did follow some very good advice here and are so glad we did because it saved us from some of the unfortunate situations some people find themselves in.

Research as much as you can and make a list of what you are expecting of your pool builder. Does he/she pull the permit for you (meaning "he/she" is soley responsible and liable for your build), are they insured, licensed, how long do they warranty their work? What is included in their price and get everything in writing!!!
I also checked the BBB for any complaints.
We interviewed several PB's and it became clear who stood out and who to run away from!

We finally found our PB from asking our hardscape supplier (lots of retaining walls) if he knew any great pool builders. We never would have found them as they are not in the phone book. So asking around was a good source for us.

Our PB is Kilt Built (you can google them) and they have been great to work with. So far they have done beautiful work, are on time, have done everything they said they would do, easy to work with and have gone over and beyond any expectations we ever had. They also put us in contact with a family who they built a pool for this spring and it was beautiful!

I hope this bit of information helps a bit and good luck!
The Trilogy pools are beautiful and we are very happy with our decision especially after getting to see one installed!

Claire

Wow, I am so glad to finally see more Trilogy installations on this forum. I have been doing research for almost a year, and just signed a contract on Saturday to have a Trilogy orion model, zen color, installed. When I had decided that fiberglass and Trilogy was the way I wanted to go, I e-mailed the company a couple of times, but received no response. I ended up calling Trilogy who gave me the cell number of the sales representative for my area. I phoned her and asked for builders in our area that she would recommend to install their pools. Out of the installers, a couple of them were gunite builders just starting to install fiberglass. Ultimately, I went with the "known fiberglass installer", as I feel more comfortable knowing that, although this will be their first Trilogy model, they have been installing fiberglass pools exclusively for years. This was not the only reason I chose them, but, being that the installation is critical, it made a huge impact on my decision. When I asked one of the builders if he had installed a fiberglass pool yet, he responded by saying "No, but there's nothing to it".....

So, if you call and ask for a rep in your area, maybe she/he can give you more builders to contact.

Jennifer - good luck with your search for a builder.

Claire - As you are ahead of me in this process (and we will have the same pool model, I would love to see pictures as soon as you are able to take some and post).

I am leaning toward Triology too (if we go with Fiberglass( and 14 x 28 would be the size for us. Would love to see pictures when you have some to post!

Edie and Sand,

I am planning on posting some photos soon. My husband and I are doing a few projects around here as well so I haven't had a chance yet to go through them and I have been a bit trigger happy with the camera! :)
I will put them under a new thread so look for them hopefully by this weekend!

Edie-
I was a bit surprised as well not seeing much information on Trilogy. They are such beautiful pools and I hope you will be as thrilled with yours as we are with ours.
I think you were very smart to go with the installer who does only fiberglass. And yes....there is LOTS to installing one!

Thanks Claire... I'm excited and glad to hear you are thrilled with yours. I am in Memphis, and amazingly so, many people here are not fans of fiberglass and think them to be cheap. There was a time when fiberglass would have been my last choice, but I am thrilled with what I have learned about the fiberglass pools now, and I definitely wanted the Trilogy pool I have chosen. I think going forward, I will be really happy with the choice I made. It should fit in perfectly with what I want.... Kids are almost out of the house and this pool is basically something I pushed for. The size will be perfect (not to big/not to small). I look forward to seeing your pictures when you post them & I appreciate your input.

Thanks,

Edie

I called Trilogy today and found out that unfortunately they don't have any pool builders here in Massachusetts... They are hoping to get into this market, but it is too expensive to ship the pools up here. The sales rep was very nice though. So, now I need to find another company... I really liked the size of these, hopefully I can find something as good. I am looking forward to seeing pictures though.

I too was unable to find a builder willing to install a trilogy pool in our area. There is only one builder that installs them and after they kept attempting to get to go gunite instead I started looking for a different brand.

I think we're going to end up with a Barrier Reef pool but Leisure is another option. I have done a ton of research and the gel coats on these two brands have been in use for over 20 years in Australia. I was able to find reliable builders for both here in the upstate of SC.

I wouldn't get to discouraged if you can't get a Trilogy. I think they are all good pools. I think proper installation is the key factor to their success.
We were deciding between the Trilogy and Leisure. It just so happened that our PB installs mainly Trilogy and the size, shape and location of the manufacturer was close by in Franklin Tn. So it worked out as a good choice for us. Truthfully I would have been happy with either one.

As my pool has been ordered and we are working towards the day it arrives, I was hoping you might have gotten some pictures taken of yours. I would love to see how it turned out.

We are having to do a few additional things to my pool to help alleviate any possible ground water issues, including placing the pool a little further into my yard and raising it a little more than I originally thought, which will change my deck area a bit.... but, I would rather be safe than sorry in the end....

I look forward to pictures.

Thanks.

Edie

I just got an e-mail from Trilogy today...

It's a Back to School Swimming Pool Sale from Trilogy!þ

For a Limited Time Only!

There's never been a better time to purchase a swimming pool, and Trilogy Pools is happy to give you a little money for your new backyard oasis. From now until September 30, 2009 all you need to do is take a copy of this email to your Trilogy Pool builder and you'll receive $750 off your new Trilogy Fiberglass Swimming Pool!

I got the same e-mail and immediately forwarded it to my builder. They just ordered my pool last week, and they still have it obviously, so I would certainly hope that they will honor this offer on my order.....

After several interviews I did find my trilogy builder and look forward to signing the contract as soon as I get the green light from my HOA! (which will hopefully take 1-2 weeks)

Glad I did my atlanta research. one installer was horrible in the interview, one flat out lied about how many he has put in over the past year, one has reviews about threatening violence to other customers.

I decided to go with the Trilogy Gemini with separate tanning ledge in Vega Blue. Wish me luck!

I wish you luck! The tentative arrival date for my pool is September 8 or 9. I just ordered my salt water system and deck jets seperately to save a little money. It looks like I will be pouring a little more concrete than originally planned as we will be moving my pool a little further into the yard for safety precautions relative to drainage in my yard. I'm excited but nervous at the same time..... Oh well, you only live once. We'll see how it goes.

I'm still wishing for pictures of Claire's pool. Claire, where did you go?

Jennifer,

If you don't mind me asking, what was your quote for the Gemini with tanning ledge and what did it include?

We are looking at either the Trilogy Gemini with Gemini Spa overflow or the Leisure Riviera with spa overflow or Leisure Moroccan with spa overflow.

Thanks and good luck.

feel free to email me for details: jwd@jenniferwalkerderby.com

Edie who did you use to put your pool in? I live just outside of Memphis.

Hi all we are thinking about installing a Trilogy Pool and I wanted to hear reviews from the people that installed it in 2009. How has it been all these years? Does anybody know of a good installer in Atlanta?