this will probably be called "Bath Salts" of some sort. Go to Amazon and put in Bath Salts in search and you get like 2200 results, flip through the pages until you see it. this one looks close to what you are seeking. http://www.amazon.com/Dead-Sea-Spa-Magik-Salts/dp/B000KU930S/ref=sr_1_2?s=beauty&ie=UTF8&qid=1322586115&sr=1-2 Here is a link that might be useful: Amazon, Bath Salts

Is this in a below-grade basement? Does it lead to the sanitary sewer system or into a French drain or other type of drainage?

If there is water in the brine tank to make brine and the control valve is not sucking it out during the appropriate regeneration stage... clogged or blocked brine pickup or brine line in the brine tank or a loose connector. venturi problem in the control valve drain line on control valve restricted or blocked That's a VERY old Culligan and you've got your money out of it a few times over. You have to deal with Culligan for parts and service which can be expensive. If it isn't a simple problem to correct consider a new industry standard softener where parts and tech info are readily available and it would be more water and salt efficient.

I missed your post earlier. If you still need the information: Enter Master Programming Mode DF=Gal VT = St2b OR df2b CT=Fd NT=1 C=48 H=21 RS=SF SF=15 RC=0 (You are using a % reserve rather than a fixed reserve) CR=0 DO=8 RT=2:00 (or another convenient time when you won’t be using water for a couple of hours) Regeneration cycle step times BW1=12 BD=75 BW2=7 RR=12 BF=43 Ensure all days are set to ON, unless you have a specific day of the week when you do not want the softener to regen. CD doesn’t matter unless you set a day to OFF in step 14. FM You shouldn’t have to change this doesn’t matter Exit Master Programming Mode. Pour 7 gallons of water into the brine tank. Add salt. Reset your clock to actual time. At this point it’s a good idea to force the softener to step through the regen steps. There is no need to allow each step to complete. Just leave it in each step long enough to verify that the valve has changed position then move on to the next until you are back in service mode.