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'Words With Friends' question

12 years ago

I just started playing this game a week ago,and I do love it. However a problem is occurring once in a while that I cannot seem to get an answer I come here because we have the best and brightest for a solution.

Twice now after I have sent a word to my opponent,when the letters apear at the bottom of the screen one cube is blank.

So why is this happening does anybody are supposed to have seven letters to choose from and I, more than once, am getting only 6.

Hope I have explained this properly..

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