Unfortunately, our new dog is not working out.
cal_dreamer
14 years ago
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Ninapearl
14 years agoweed30 St. Louis
14 years agoRelated Discussions
rescue dog not working out :(
Comments (6)nina, I know how you feel. I had to send a dog back to rescue when she turned out to be way too boisterous and hyperactive for my other dog who was fairly old at the time. my other dog became terrified and started hiding under the table. dont beat yourself up about it. unfortunately when you get an older dog there's often some "baggage" and thankfully rescues understand that things dont always work out and will take back the animal. It's really not your fault and perhaps presley is better suited as an only dog? but you can't let a new dog hurt or make your other dogs miserable so hopefully the pup will be a better fit for you. dont blame yourself though, you gave it a try and it just wasnt meant to be but it's no one's fault....See MoreJust found out our new house has deeply slanted ceiling in master bath
Comments (1050)I don't know where these figures come on the amount allocated to furnishing a home. In my experience, if you are buying your first home, you are going to be strapped for cash - at least for the first year or so. Most people I know made do with donations; thrift store acquisitions, odds and ends accumulated along the way and disposable furniture from places like IKEA - or they made do without. If one is moving to a second or third home, surely one has acquired furniture along the way and doesn't immediately discard it. Again, in my experience, most people with middle class incomes make do with already existing furniture and augment as needed. While it's nice to get new stuff, most people I know bought furniture gradually....See MoreOur counters need to be swapped out - how much work is this really?
Comments (35)It is natural on a new and just paid for ANYTHING, to search for 100% perfection, however you define it. It's also possible to screw up half a house in search of it. I have vivid memories of a first meet at the home of a potential client: Blue tape "spots" all over the new floor, just as many on the walls, a hang tag still on a brand new sofa, ( a 64th of an inch variation in the hang on the skirt...) , "I can't remove the tag, we're in litigation on that with the store" , blue tape on a deck at the tub and a single tile with a hairline crack 1/4 long in a far corner under the window , get the magnifying glass!!!.......a curtain maker/ installer in tears with a 32nd of an inch variation in a hem, bawling in the bedroom. Know what I did? RAN FOR MY LIFE. I ran like Forrest Gump.......and I never even glanced back. Horsing around with that top, won't change the quality of the food prepared on the cooker, won't change the wine enjoyed with friends at the island, and won't be thought of beyond the first month of cooking perfect, or imperfect meals in that kitchen. Bet me on that : )...See MoreOur new hestan oven does not work
Comments (10)11/29/23 Sharing my experience: My household's experience with Hestan has left us with a bad taste for the company. (And being good cooks we pride ourselves on our taste! ;-) ) I purchased a model KRG365-NG from an authorized seller with a good reputation. (A 36 Inch Freestanding Professional Gas Range with 4 Dual-Flow Burner System, 5.8 Cu. Ft. Capacity) Installation date: April 2022. Summary: Their appliances look (are) beautiful externally; internally... well that's a whole other story. And backing up their warranty promise is a joke. (They'll send repair people on a revolving carousel over many months to string you along and keep up the facade of "we stand committed behind our products".) Details: The oven door has been causing issues since nearly the first time it was used. Some of the knobs at the top become extremely hot to the touch (enough that one requires oven mitts to adjust certain knobs while in operation if one isn't excited about a trip to the local ER). Unfortunately, Hestan's service repair technician has attempted to adjust the door but it seems to get misaligned and needs adjustment shortly after or he hasn't actually fixed the problem. (Two times it was the internal sensor for the electric stuff - placed in the space between the oven and the high BTU gas range (???!) so that when both functions are operating on full, as when preparing a multi-dish formal dinner for many folks, the electric components get hot really fast and shut off to self-preserve - (I respect the instinct) triggering the oven-control shut off. This most recent time the oven electric controls seem to be working but no heat occurs when turning the knobs on. The issue of an internal sensor getting overheated, triggering a safety mechanism, that shuts off the oven function has happened often enough that it reflects a serious design flaw, or a spoiled lemon.) BTW: The repair technician is nice, polite, responsive, respectful, and sympathetic. He didn't manufacture the piece.) Re: warranty service issue, Hestan hasn't been responsive with timely communications or been honest regarding honoring their warranty coverage for malfunctioning systems (weeks of being ignored or pat emails saying "your request has been transferred to the right dept blah blah" and then crickets...). I have had multiple service requests to fix the oven after it stopped working, always sometime after the oven is used on high heat for several hours. I know. It's an oven. Foolish of me to expect it to operate the way it's advertised. To put it plainly: That's a non-working oven, folks, for a household that cooks a whole bunch for extended family and friends and does plenty of hosting on weekends. Significant levels of creativity and a whole lotta flexibility are required to substitute on-range cooking for oven roasting. To be fair: No working oven does increase kitchen storage space when one takes out the racks -- on the bright side of things! Hestan didn't bother responding to a detailed letter sent to their warranty dept. delineating the issues in October of 2023 and requesting an exchange. Nor did they respond to a follow-up letter 2 weeks later. (Seems like this is standard operating procedure rather than a fluke.) This is the third time the oven has had the same issue amongst others. (Another interesting factoid: In Northern California's Bay Area, home to a population of over 7.5 million eating humans there is a dearth of authorized service technicians vetted by the company. It takes time for them to be available for repairs; anywhere between three to five weeks. Then when a part needs to be ordered -- an often occurrence -- add another several weeks to your broken-cooking-appliance-saga aka. buddhist-exercise-in-patience. Scheduling repeated service repair visits that take several weeks to implement, (no fault to the repair dudes) I believe is a deliberate business decision intended to string along disgruntled consumers until they get exhausted from keeping up with the saga or they get deported; immigrate to Finland; convert to outdoor brick oven cooking; lose their memory; or other stuff happens making this recede into the background. Dragging on the ticket/ case by scheduling repeated visits for the same issue, interchanged with executing a non-response policy till the pesky issue of a valid warranty expires, is not unintentional. And brings to Case Closed.) Bears repeating: Our model had issues with the oven (whether heating up properly or heating up at all) since a few short weeks after it was first installed by a licensed electrician. As well, the oven door has issues closing fully so as to be flush against the oven cavity interior - to prevent escaping air, uneven baking temperatures, and hot, Hot, HOT, range/ oven control knobs. The gas range, contrastingly, has always worked well, except for one burner whose simmer function has stopped working. I am filing a complaint against their business practices with the BBB. (I wish I had read their reviews, and had read this site's threads before choosing the company. It does place the company in an unflattering light). If anyone has gone the arbitration route, please share your experience. CONCLUSION: We would not recommend their appliances to others - based on their awesome lack of responsiveness to broken residential appliances, coupled with a seeming lack of honoring warranty assurances (by replacing or exchanging the model) in situations where several service repair visits have occurred -- with no lasting fix. I wish I had known that the ability to endure and practice stoicism is a requirement when purchasing from HESTAN. (Some products are bound to have quality issues -- to be expected. What isn't expected is not honoring their part of the warranty agreement. It's a lack of integrity and commitment and makes one feel cheap and invalidated. I may need somatic therapy for this!) ________ I am posting on this useful thread for other consumers to let them (you, the reader) know that if one is dealt a bad hand with a residential appliance from Hestan, set really low expectations for warranty fulfillment. And with timely service visits. (If you are in NorCal.) (Easily over several weeks, up to 7 by me, until the issue is properly addressed: the repair tech comes; he/ she figures out what part needs ordering; the part gets ordered; the part gets shipped; the part gets delivered; another visit is scheduled; the repair tech is available to swing by again, and finally the part is installed and that -- miraculously -- fixes the problem, leaving one with a working appliance -- at least until the Gods decide to amuse themselves again.) If you want to play "roll the dice" with individual appliances: Sprint, don't shuffle, to your nearest HESTAN authorized seller....See Morecindyb_va
14 years agoUser
14 years agomazer415
14 years agocal_dreamer
14 years agoNinapearl
14 years agocarmen_grower_2007
14 years agoNinapearl
14 years agomazer415
14 years agocal_dreamer
14 years agocindyandmocha
14 years agocarmen_grower_2007
14 years agoNinapearl
14 years agoshroppie
14 years agocal_dreamer
14 years agoUser
14 years agocal_dreamer
14 years ago
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