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Help! First time using FL washer - some colors are now gray

britishcolumbia
14 years ago

The Miele washer & dryer arrived this morning. At noon we did our first load, colored towels & wash clothes. The machine was packed full. Started at 12:15 finished the first load in the washer at 2:43....Way tooo long. On the advice of the person who installed the washer I used sanitize with extended wash.

Some of the colored items came out greyish. This never happened with our top load.

Is this the result of the soap? ordinary Percil, the washer Miele 4800, too hot a temperature in water.

We are on soft city water.

Can these colors be brought back (the gray removed)?

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