We have the first generation of LG French door, purchased about 4 or 5 years ago for our renovation. At the time, it was the most highly recommended fridge both in here and in other media. Big mistake...we never had any problems with the lights burning, but the cheap plastic interior crisper bins and shelves kept breaking. Now the freezer door will not stay closed. We are getting rid of it and replacing it with the Samsung CD FD. We just purchased it today at Lowe's for $2069...it's about $3300 at Sears. Lowe's is having a big sale, plus some rebates and WA State energy rebates brought it down to the price we got. It's frustrating...originally I wanted the SZ 650, but didn't want to spend 5-6K. Now between the LG and the new Samsung, I could have purchased the SZ. And I hate the idea of getting rid of a fridge only 5 years old...talk about a waste of resources. By the way, customer service at LG was horrible every time I called. Never again.

I bought a Maytag Neptune stacking washer/dryer about 6 years ago, and it is the worst piece of **** you could ever want. It was wonderful at first, but then I put it in storage for about a year. When I took it back out, after returning to college (at 35) it worked for awhile. But two weeks short of 5 years, the whole thing stopped working. You'd press the button to turn it on, and it would immediately turn off. After calling Maytag's service, I was assured that the problem was covered under a "five year electronics warranty." I was told that all I needed to do was provide proof of purchase, and Maytag would fix it. I was transferred to someone else who also assured me that it would be covered, and this person told me to call service back on Monday. When I called back the following week, I was told that my repair wasn't covered. I was transferred to another person who told me that it WAS covered. Then I was transferred to someone else who said it wasn't, and others who said it was. Eventually I was transferred to a supervisor who actually YELLED at me on the phone...a call that lasted 2-1/2 hours. She told me multiple times that MAYTAG WOULD NOT ASSIST, and referred me to my documentation. I told her that I didn't have it, and that I was a student and it was 3 hours away in storage. She yelled at me again, and told me MAYTAG WILL NOT ASSIST. What a witch! I also told them that I was working my way through school it the kitchen/bath/flooring/appliance departments at Home Depot. I told them that I could tell my customers about the horrible customer service that I was receiving from Maytag. They didn't care. Did I also mention that I got the service number from a sticker on the side of my Neptune...it said "Maytag Neptune owners are entitled to PriorityOne service." I thought my $2000 purchase entitled me to a little better treatment than I was receiving, but I was WRONG. I was told by the next agent that PriorityOne service was only good for the first year. Funny, I didn't see a time limit on the sticker. Oh yeah, and I was back in school after being a technical/customer service trainer at Apple Computer's call center in Austin, and was getting my MBA with a focus in customer service. I used my experience with Maytag every opportunity I could in my classes as an example of BAD customer service. Anyway. I'm looking at an LG washer/dryer, and was trying to find out if it's worth the money. I will NEVER buy Maytag again (that's okay, I was told by a regional sales rep for Maytag that they really don't care if they upset a customer, because customers are upset by other companies and they'll come back to Maytag...pathetic). Maytag was sued over the control board problem, but they only covered part of my repair. That's okay, it broke with the same problem 6 months later. It's still broken, and I bought a cheap washer to sit next to it. What a piece of crap! Thanks for the info on the LG. ...

Thank you for replies, they're highly appreciated. Our apartment is on the first floor. I've been to hhgregg yesterday to see LG and Duet in person. I liked both but still not 100% sure, they looked like plastic toy, especially LG's display and pedestal seem made of flimsy plastic. HE5tv vs. Duet, which one is better and why? (if I'm not mistaken, they're both manufactured by Whirlpool?) Does anyone own them, how do they work? Did you have to take to the repair? How often did it broke? How long have you owned them? Sorry for too many questions, I just want to rely on consumer reviews not a product description.

It is really not my intent to be defensive. I think I do get a little urked when LG is the "ONLY" washer w/service issues. I did extensive research on all the washers I was interested in buying and they "ALL" had their issues! And for folks to say I might add in a condescending way that they "didnt even consider a particular brand" because of service issues is in my opinion disparaging. I have found as much on this site about Whirlpools/Kenmores smelling, Bosch running marathons (vibrating) and all kinds of software errors. GE's and Fridgidaires w/multiple mechanical and workmanship problems. Maytags...I wont even go there, not to mention the LG stuff. On the other hand there have been several testimonies by owners of these brands that would buy it again. I have not seen that much on Miele or Asko; simply because they are not purchased as much as the ones above. Being that LG's sells are so hot I understand they have the "Microsoft" affect on folks and they have become somewhat disingenuous with regard to the brand, but c'mon!! OK...maybe I have become a bit defensive (lol). The best way to sum it up is like this; I am an iPod user, I know folks that are trying to decide between an iPod and the new Zune. Naturally I am very familiar w/my product being that I own it and I have read several reviews on the Zune. Should I go around saying the Zune is inferior to the iPod because it cant do this or that and it only has this amount of space etc, etc. when at the end of the day they both hold huge amounts of music and the person is simply sitting down and listening to music on one player as the other is.... I said all that to say that until LG or any other brand comes out with a machine that sorts clothes, moves them from the hamper upstairs and folds and put them away after the wash....stop touting one washer as being far superior to the other! As far as the Miele heater thing goes most folks will use only one cycle the majority of the time, and it is a farce when the heater does not run on the cycle that is used the most. This site has been extremely helpful and is full of useful info, but the superior attitudes of owners of FL's over TL's and owners of certain brands is getting old.