This is a duplicate of this thread. Try to keep it to one thread so we can get all the questions and ansers in one place.

Basically, yes. Check to see if your components have digital optical audio connections; this will enable digital surround sound. -Hal

Umm.is there a on/off switch on the back of the unit?If so try turning it off from there, for a good 30 seconds then turn it back on, and try it out.If you do not have the switch in the back try unplugging instead(this will sort of reset the unit).Then you can try again,also you may want to try another type of dvd-r disc (different brand),all of these dvd recorders no matter what brand seem to be picky the are returned a lot because people are just not informed, or in most cases have no patience.I have an electrohome dvd recorder and it seems to work well with the KODAK brand as of late dvd-r+,but 3 months ago the memorex brand and sony would work fine .lol.Good luck hope your unit is not defective.

I use this software extensively to back up and restore both images and also things like my taxation information. It certainly works for me as I have restored backed up information. Am happy to be contacted off list if you feel that I might be of any use. Regards, Ron...