I'm not familiar with your model of printer but here's one thing to try. I had a similar problem with my HP D1320 model. It was problem free but after changing the color cartridge it took forever to print one page (like 30 minutes). I used their online support and if I remember correctly I was told to hold in the on/off button and, while doing so, open and close the lid 3 or 4 times. That was supposed to "reset" the system. Ultimately we found my problem was that I needed to change my black cartridge --even though it was still half full of ink.

START>Printers>right click on the printer entry. Is is set as the default printer? Have you used any system cleaners in which you removed drivers, registry entries, etc.? Have you uninstalled or installed any applications? When all else fails uninstall all the HP software and drivers according to the HP instructions, and re-install according to the HP instructions. DA

It was my rollers.....cleaned them and it is working fine!

Thanks, I did call the tech back and we found out that Microsoft Office does not have a tool button, That was changed to the sort button in the upper left hand corner. Not sure what is going on now. Still trying to solve the problem Thanks marie