Double click the little patchwork quilt AVG icon in your system tray, which should open an AVG window. Then on the menu bar, Programs, Exit - should shut it down.

Reboot should start it back up.

To add to Mikie's response, some software installations (scanner software especially for some reason) can be corrupted by your antivirus protection, and that is most likely why you've been instructed to disable it. Please don't go to web pages or check email while unprotected, that would be risky. Congratulations on the gift!

Pam

After disabling AVG in the Taskbar and then waiting a minute or so, look at the contents of the Task Manager to insure that all the components of AVG are disabled.

DA

I think I might remove the internet cable before stopping AVG. Better safe than sorry for the 5 seconds it might take.

Thanks to mikie, pkponder, damccoy, and owbist. Your instructions did the job. No problem disabling and then enabling AVG. Scanner softwareinstalled without a hitch. I have not tried scanning slides as yet but will give it a try over the weekend. Each of the advice received fit right in. Many Thanks again.
John W