Not to worry. If you hold your cursor on it, it and you should see a message. I don't have any on my Incredimails but when I hold my cursor on 'that' spot, I get the message, This message has normal priority. I don't know how to send a priority email via Incredimail. Possibly it is not available with the free version, which is what I have. Maybe someone else can explain things further, but in the meantime, don't be concerned about it. Maybe the person who sent them can tell you how they made them a priority email. Sue

ok do you have your friends/ colleges email info set up in your address book in your email client? If you have an address book set up with the email address of the people you want to send email to then you should never have to type in their address in the send to area. just click on the address book and select them from there and choose to send to. Most email clients allow you to just click on the TO: at the top of the email form and it automatically opens the address book for you to click on all the names you want to add to that email(it looks like on incredimail there is a little envelope looking thing next to the TO: you would click on that), it will send the email to all the ones you select. When you are doing that, sending to multiple people it is courteous to use the BCC feature instead of the TO feature that way the names and addresses will not be shown to everyone, blind carbon copy. It keeps your friends info private. I know nothing about incredimail but every email client is pretty similar so those methods should work. To create a group you can usually do that in your address book area, select new then group, go down the list in your address book ticking off the people you want in that new group. it will add them to the new group but leave them in your regular address book too. When you want to send the email to everyone in that group just go to your address book and select that group to send to. Please click here to read about using BCC in incredimail To, cc or Bcc this site might be helpful Incredimail Tutorials this is something everyone should know how to do with their email client, if you should ever be asked to provide the headers of an email for evaluation as to where it came from or if there were problems. This tutorial shows how. Viewing email headers in Incredimail

Well if you had success with Malwarebytes perhaps it is not necessary to run Superantispyware. If you would care to try then as you start the computer keep tapping the F8 button and a screen will appear with start up options. Select safe mode, everything will look totally different to the normal startup because only essential drivers have been allowed to start. My concern was the fact you mentioned AVG was not running properly. That is a good indicator of trouble. On reading the initial post a second time it appears you overcame that issue

I can't help with Cortana other than to say it's similar to Siri or Google Now. As for your email, who is your email provider? Do you have a Hotmail account (username@hotmail.com) or some other account? Incredimail is just "reader" that allows you pull multiple email addresses into one place. Microsoft has offered "Outlook" in a variety of forms over the years. The full blown Outlook was part of their Office suite and beyond being a reader offered contact management, calendars, and notes. There was also Outlook Express, which was a basically a reader. Today Microsoft offers Outlook online which is basically Hotmail with a new domain. Why don't we start with the domain of your email account and see if we can figure it out from there. Don't post the user name, use the part after @.