Thanks for the suggestions. I downloaded AVAST and the destop seems to be running well. I had so many updates which I couldn't update all month. I'm still doing that now. I'll leave AVAST in as it seems to have changed since I last used it. The scanning seems very slow. One other observation. I had Windows Defender installed (didn't realize it)which immediately started scanning after I removed AVG. I looked at the screen and saw that it was last updated 11/20/09. It was set to auto update before scanning but never updated nor scanned. I wonder if that was blocked by AVG? I still have AVG on my netbook and laptop without any problems. Very strange indeed. I'm still not totally convinced this was the cause of the page loading problem, but it has disappeared with the change in AV. Now off to update Windows and FF. Jane

Thanks all! I removed the copy of firefox and reinstalled 3.5. I think I found the problem. Somehow firefox was loaded but not displayed. I restarted the computer and it unloaded firefox. When it restarted the icon on the dt worked. It was ver 3.5 from mozilla home page. I apologize for the post on RC trips and tricks. I appreciate all the help. John in AL

When I have uninstalled firefox before installing a newer version the bookmarks, history, etc. have stayed in the Mozilla folder. To be double safe you can export your bookmarks (bookmarks > organize bookmarks > import and backup) to a file in your My Documents folder before uninstalling. That way you can delete the folder after uninstalling if you need to do so to install an older version.

First if you're connected to a modem and router, un-plug them both for a min or so. Replug the modem in. Wait for all lights to come up and then re-plug router in. See if the helps. I'd also run the TFC Below as outlined: Clean out your temporary internet files and temp files. Download TFC by OldTimer From here click Here to your desktop. Double-click TFC.exe to run it. Note: If you are running on Vista, right-click on the file and choose Run As Administrator TFC will close all programswhen run, so make sure you have saved all your work before you begin * Click the Start button to begin the cleaning process. * Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. * Please let TFC run uninterrupted until it is finished. Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.